A message from the Acting District Manager

Finishing FY 2018 Strong

We are mid-way through the fiscal year (FY) and it’s time to have meaningful discussions about our progress toward our goals for the remainder of the year. As busy as our workdays are, it is easy to let this opportunity slip by without reviewing what we are doing achieve our best performance. We need to be sharing best practices and ideas. Listening to each other builds trust; and trust is the foundation for any good team.

No matter what the goal, in the end it is all about focusing on the customer. We are moving quickly to meet our customers’ needs because our customers are drive the business results.  Every American should be able to rely on us for all their mailing and shipping needs. Through March FY 18, total mail volume is down 1.8 billion pieces.  This number is even more significant when you consider the fact that First Class Mail and Marketing Mail account for 70% of our revenue.  Package volume has increased 7% year to date, but that is not enough to offset these losses. We may deliver to every customer, but they have a choice about how they send messages and packages.  We must continue to compete for business in every product area.

While we focus on customer service, ensuring employee and customer safety must remain a priority.  Working safely benefits the organization, our customers, and most importantly – each and every employee.  It is everyone’s responsibility to follow established safe work practices and remaining alert while on the job.  Everyone should feel responsible for eliminating unsafe conditions by reporting hazards and taking actions that improve safety in our work places. 

Postmaster General & CEO Megan Brennan has stated “our problems are serious, but solvable” about the issues being faced by our organization.  This is also true of opportunities in our district - when we focus on improving results, we improve. There is no problem we can’t solve if we work together as a team.

Let’s finish FY 2018 strong!