Sulphur Springs, TX, City
Carrier Assistant Shannon Mitchell did a wellness check for an elderly customer
on the route that had not picked up his mail for over a week. She recognized this as a concern because he
is usually picks up his mail from the mailbox in a timely manner. The Carrier took time out of her day to call
the local police to have someone check on this customer. After police
performed a wellness check, they were able to find out this customer had been
moved to a rehabilitation location.
Mitchell received a #Postal Proud t-shirt for her awareness and
thoughtfulness to make sure the resident was okay.
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