Canton, TX, Retail Associate Valencia Gipson (center) received her third and fourth Gold Star Awards from Manager, Post Office Operations Brandi Smith (left) and Postmaster Dana Hoffman (right) for perfect transactions on Retail Customer Experiences.  She enjoys her work schedule and interacting with different people.  Gipson remarked, “The USPS is becoming a more innovative company and is using incentives to increase morale.  I have a fantastic family and I’m grateful that my job allows me to spend time with them.  Canton has a great team that gets the job done.”

Canton, TX, Retail Associate Amanda Boyd (center) received a Gold Star Award from Manager, Post Office Operations Brandi Smith (right) and Postmaster Dana Hoffman (left) for a perfect transaction on a Retail Customer Experience.  She loves the family atmosphere they all have and interacting with the customers.  Boyd stated, “We are a great team here.”

Canton, TX, Retail Associate Chad Hutchins (center) received a Gold Star Award from Manager, Post Office Operations Brandi Smith (left) and Postmaster Dana Hoffman (right) for a perfect transaction on a Retail Customer Experience.  He has been with the Postal Service for 19 years.  Hutchins worked at the plant before coming to Canton.  He commented, “I never appreciated customer service while working at the plant.  The people here are amazing.  It’s a great place to work.”

The Greater Dallas & Fort Worth Postal Customer Council (PCC) held a joint luncheon on February 15, 2017 at Maggiano’s™ at North Park Mall.  Senior Vice President Sales and Customer Relations Cliff Rucker (center), was the guest speaker.  Cliff spoke about Informed Delivery, 2017 Strategies and Market Trends.  Pictured with Rucker are Greater Dallas PCC Industry Vice Co-Chair Chris Leitnick (left) and Fort Worth Industry Co-Chair Robbie Cramer (right).

The Greater Dallas PCC recognized Mckinney Rural Carrier Jeff Jones (center) for his heroic efforts in saving patrons from a burning house.  Pictured with Jones are Office-In-Charge Clarence Henderson (left) and Dallas PCC Industry Co-Chair Allen Aven (right).

Collin College held an exhibit entitled, The Letter as Art in the Digital Age which was presented by Dallie Bremer Clark, Ph.D.  Clark commented, “For thousands of years, letters have served as bridges from one human heart to another – through paper and ink, we are irrevocably connected.  Although our digital tools help us maneuver the modern world more efficiently, it is the artistic, handwritten letter that delves deeply into our hearts and minds.” 

Crosshatch Letters: During the early 1800s before postal systems were more economical, to use less paper writers sometimes wrote in a “crosshatch” style by first writing one way on the paper, and then when the page was filled, they continued to fill the paper by turning the page and writing perpendicular to the original lines.  Several of the letter on display were post marked from the 1800s.  The earliest letter was post marked February 13, 1832 in Liverpool, England.

On display are a small portion of various stamps that Clark has collected.

Throughout the years there have been many songs written about writing letters.

Pictured above is an early 20^th Century Remington “noiseless” manual typewriter.

Good Deed

Sulphur Springs, TX, City Carrier Assistant Shannon Mitchell did a wellness check for an elderly customer on the route that had not picked up his mail for over a week.  She recognized this as a concern because he is usually picks up his mail from the mailbox in a timely manner.  The Carrier took time out of her day to call the local police to have someone check on this customer.  After police performed a wellness check, they were able to find out this customer had been moved to a rehabilitation location.  Mitchell received a #Postal Proud t-shirt for her awareness and thoughtfulness to make sure the resident was okay.

 

North Texas Processing & Distribution Center (P&DC) Maintenance Staff wore red on National Wear Red Day to promote increased awareness for heart disease.  Pictured from left to right are; Rosemary Lloyd, Chris Dickerson, Nedra Ragsdale, Margaret Joseph, Perry Caston, Kerry Kerr, Jennifer Smith, Charlotte Barlow-Johnson and Eddie Berrios.

North Texas P&DC Maintenance Staff wore red on National Wear Red Day to promote increased awareness for heart disease.  Pictured from left to right are; Sarah Hall, Perry Caston, Yolanda Mestas, Charlotte Barlow-Johnson, Chris Dickerson, Nedra Ragsdale, Rosemary Lloyd, Margaret Joseph and Kerry Kerr.

Collin College, the Spring Creek Campus held an event for the 2017 Love Skywriting Stamp Unveiling on Valentine’s Day.

 

Manager, Post Office Operations Dan Carleen (center), Postmaster Todd Smith (left) and Collin College Humanities Professor Dr. Dallie Clark (right) unveiled the Love Skywriting Stamp.

Plano, TX, Main Post Office (MPO) Retail Associates Jinu Varghese (left, behind the counter) and Elizabeth Harris-Davis (right, behind the counter) assisted Professor Scott Yarbrough (front, left) and a student with a stamp purchase and getting the special Collin College Station postmark.

Dallas District Retail Specialist “Randy” Clement (left), A/Retail Specialist Sandra McCallister (center) and Plano MPO Retail Associate Jinu Vargese (right) assisted customers with their stamp purchase and getting the special Collin College Station postmark.

Collin College student Mikeala Reese (left) and Miwha Choi (right) performed a special rendition of Please, Mr. Postman for the attendees of the stamp event.

Collin College Graphic Designer Michele Cepelak created the special cancellation postmark and t-shirt for the Love Skywriting Stamp Cancellation event.

 

 

 

 

The Colony TX, Post Office held a Valentines/ Birthday celebration for several employees birthdays during the months of January through March.  Employees honored included Billy Weeden, Dale Ulshafer, Darrell Pope, Eric Whatley, Ernesto Lorea-Zuniga, Ron Kent, Clint Craft, Linh Tran, Melissa Woodward, Ashley Pruitt and Haley Bennett.

Photos of the spread are pictured below. 

 

 

  

Forney, TX, Supervisor, Customer Services Betsy Slagle explained to the students of Barbara Walker Elementary at Career Day her responsibilities and how a letter can get to anywhere in the world once it is placed in a outgoing mailbox. 

Kilgore, TX, Postmaster Joe McQuiston who is pictured on the far left and right in the photos below, provided breakfast to his employees in appreciation of their hard work during last years peak season.

Retail Associates pictured left to right next to Joe McQuiston are Marilyn Crump, Chris Cameron, Jeanette Carr, Terry Gillman and Tom White.

City Carriers pictured left to right are Elena Tarango, Efram Fryar, Kim Cox, Katrina Keith, Mike Matlock, April Soloman, Gary Ryan and Seth Evilsizer.

 

Tyler, TX, Data Collection Technician (DCT) Russell K. Hebert (left) received his Retirement Certificate from Postmaster Falonda L. Woods (right).  Hebert is a U.S. Army Veteran.  He worked with the Post Office for 42 years and 11 months.  Hebert started his career in Dallas in 1978, then transferred to Tyler in 1983 and worked as a DCT for the Dallas District for the last 26 years.  He remarked, “It has been a great run and I’m looking forward to retirement.”

 

Corsicana, TX, Retail Associate Nancy Zmolik (left) received a Gold Star from Postmaster Jeffery J. Lloyd (right) for a perfect transaction on a recent Retail Customer Experience.

Dallas Network & Distribution Center Mail Handler James Everman (right) received his 30-year Service Award from Manager, Consumer & Industry Contact Vanessa Wallace (left).

Richardson Certificates of Appreciation & Service Award

Richardson, TX, Main Post Office employees congratulated Letter Carrier Christopher L. Lyons (left holding Certificate) Supervisor, Customer Services Tonya R. Chambers (center, holding Certificate), Bulk Mail Technician Thomas Mathew(right, holding Certificate) and Letter Carrier Thomas “Tommy” Allen (right holding Plaque) for their outstanding performance and going above and beyond in their everyday commitment to their jobs.  Tommy Allen received his 30-year Service Award.  The Awards were presented by Manager, Post Office Operations CJ Tabbot (standing to the left of Tommy Allen) and Postmaster Veronica Johnson (standing to the left of CJ Tabbot).

Richardson, TX, Main Post Office Letter Carrier Thomas “Tommy” Allen (center) received his 30-year Service Award from Manager, Post Office Operations CJ Tabbot (left) and Postmaster Veronica Johnson (right).

Richardson, TX, Huffhines Park Station Retail Associate Larry Roby (center) received a Certificate of Appreciation from Manager, Post Office Operations CJ Tabbot (far right), Postmaster Veronica Johnson (second right), Supervisor, Customer Services Jennifer Banks (second from left) for his outstanding performance and going above and beyond in his everyday commitment to his job.  Also, pictured is Retail Associate Abraham Ozhukayil (far left).

 

Richardson, TX, Huffhines Station Letter Carrier Larry Potts (right) received a Certificate of Appreciation from Supervisor, Customer Services Rodrick Allen (left) for his outstanding performance. 

Richardson, TX, Huffhines Station employees show that they are #Postal Proud.

Dallas District Health & Resource Management employees wore red on National Wear Red Day to promote increased awareness for heart disease.  Pictured: (front row left to right) Fenela Mazur, Cheryn Coleman, Denise Cameron, Dallas District Human Resources Manager Wylita Hooks, Ella Rogers and Cynthia Brookins. (Back row left to right) Stephanie Turner, Donna Jones, Shirley Johnson, Simone Alexander, Carol Smith and Maxine Lee.

Tyler, TX, Azalea Station Letter Carrier James W. Carrington (left) received his 40-year Service Award from A/Manager, Customer Services Robert Stewart (right).

Dallas, TX, P&DC Data Collection Technician Alzena Renee Cobb proudly displays a small part of the many pieces of art and facts for Black History month.

All three Post Offices in Grand Prairie received a Gold Star Award in the month of January, Congratulations for providing exceptional customer service. This is the second time in the past three months that all three Post Offices have received a Gold Star Award in a given month.

Grand Prairie, TX, Main Post Office Retail Associate Nikitah “Nikki” Gray (center) received her third Gold Star Award from A/Postmaster Randy Acord (left) and Supervisor, Customer Services Tammy Mccutcheon (right) for a perfect transaction on a recent Retail Customer Experience.  Gray has worked for the Post Office for 15 years.  She loves her customers and giving exceptional service.

Grand Prairie, TX, Fountain Station Retail Associate Teresa Legaspi (right) received her 25^th Gold Star Award from and Supervisor, Customer Services Tammy Mccutcheon (left) for a perfect transaction on a recent Retail Customer Experience.  Legaspi has the most Gold Star Awards of any employee in the Dallas District.  She is an extraordinary example of how to give exceptional customer service on a consistent basis.

Grand Prairie, TX, Westchester Station Retail Associate Binta Tunkara (right) received her second Gold Star Award from Manager, Customer Services Patti Walker (left) for a perfect transaction on a recent Retail Customer Experience.  Walker commented, “We have a great team here and I’m very proud of the work that Binta and her co-workers do each day.”