Supervisor, Customer Services Kim Jones
Supervisor, Customer Services Bryon Blair
Dear Ms. Jones and Mr. Blair,
Thank you for your kind assistance in resolving the
late/missing mail situation this month.
Once you explained that our regular Carrier, Tyra had been attacked by a
dog (a terrible thing) and that the mail was and will be late because other
Carriers had to/will fill in for her during her recovery and partial return to
work, I was able to relax a bit. But the
missing mail situation was wreaking havoc on my husband’s and my business and
our family.
I appreciate that both of you worked diligently to
discover the reason and ensure that our mail eventually was delivered. Without both of you assisting in this
situation, I’d be one crazy customer. Thank you!
Please let Tyra know that we hope for a speedy
recovery and that we thank her for her service.
Thank you again! Y ’all take care,
Loyal customer
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