Monday, May 20, 2019

  Lewisville, TX, Main Post Office Retail Associate Kimberly Hill    
  Carrollton, TX, Main Post Office Lead Retail Associate Roman Hailemariam
Dallas, TX, Pleasant Grove Station Retail Associate Sherri Ross
 
Dear Toni,
Today I reported back to Little Elm Station after my training, exam, and on the job training in Carrollton.  I have to say I felt not just prepared but confident.  The two hours we are open on Saturday flew by without much of a hitch.  I’m sure there are many people who had a hand in my success who I have not even met, but I wanted to single out three in particular.  Forgive me if I get the spelling wrong.  Kimberly Hill and Sherri Ross showed an incredible, deeply felt commitment to getting everyone in class ready for the exam.  They kept us on track while answering every question and covered the subject matter relentlessly.  When I arrived at the Carrollton Main Post Office, my coach Roman Hailemariam was incredibly helpful and took me through almost every kind of transaction I might face, redirecting other clerks to send customers to me with transactions I had not yet experienced.  I felt blessed by the commitment of these three professionals in particular and I wanted to share this with you.  It is my hope that you might forward this message to their respective supervisors and if appropriate, place a copy in their personal files.
 
Warm regards,
 
Henri Bersoux
 
 
 





 
 

 
 
 
 
 

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