Red Oak, TX, Retail Associate Tierra Johnson (right) received her
second and third Gold Star Awards from Lancaster Office In Charge Aaron
Williams (left) for perfect transactions on Retail Customer Experiences. She is a U.S. Navy veteran who is proud to
serve her customers. Johnson comes from
a postal family. Her dad drove 18
wheelers and then moved into transportation, before retiring.
Tuesday, May 28, 2019
Dallas, TX, Bent Tree
Station Retail Associate Sharde Young (right) received her second Gold Star
Award from Supervisor, Customer Services Carolyn Foster (left) for a perfect
transaction on a Retail Customer Experience.
She enjoys serving the community and interacting with different types of
people.
Dallas, TX, Spring Valley
Station Letter Carrier Martin Parker (left) received his 30-year Service Award
from Manager, Customer Services Vernice Jones (right).
Dallas, TX, Spring Valley
Station Letter Carrier Robin K. Moon (left) received his 30-year Service Award
from Manager, Customer Services Vernice Jones (right).
Garland, TX, North Station
Retail Associate Roshan Mathew (left) received her fourth Gold Star Award from
Supervisor, Customer Services Quentin Norris (right) for perfect transaction on
a Retail Customer Experience. She has
been with the Postal Service for 22 years and is proud to be an employee. Mathew has a really good team of co-workers
who are the best part of her job.
The Irving Main Post
Office held a passport fair on May 18, 2019.
They processed 107 passports and generated $4,900 in total revenue.
Retail Associate Brittany Johnson (left) verified a family’s passport
applications.
Bulk Mail Technician Angie Bailey (left) assisted a customer with his
passport application.
Dallas Main Post Office Retail Associate Sandra Biggins-Henderson (right)
who was helping out at the passport fair answered questions for a customer
about her passport application.
Retail Associate Yolanda Abdennouz (left) processed a customer’s
passport application.
Irving, TX, Central Station
Retail Associate Eden Hailemichael (left) received her third Gold Star Award
from Supervisor, Customer Services Demario Adley (right) for a perfect
transaction on a Retail Customer Experience.
Adley remarked, “Thank you for taking care of our customers. You do a
really good job.”
Dallas, TX, Oaklawn Station
Retail Associate Jason Alvarez (left) received his second Gold Star Award from
Supervisor, Customer Services Kenny Gilchrease (right) for a perfect
transaction on a Retail Customer Experience.
He credits his co-workers and their teamwork for being able to get this
award.
Dallas, TX, Oaklawn Station
Retail Associate Monica Hayden-Jackson (right) received her third Gold Star
Award from Supervisor, Customer Services Kenny Gilchrease (left) for a perfect
transaction on a Retail Customer Experience.
She enjoys serving the community and is proud to represent the brand in
a positive light.
On May 17, 2019, a Grow Your
Business event was held at the Little Elm Post Office to bring in new business
and register customers for Informed Delivery.
Postmaster Rhonda Ackles (left); Business Development Specialist Jenny
Yoo (center); and Manager, Post Office Operations Amanda Morrell (right);
welcomed potential customers to the event.
Wednesday, May 22, 2019
A message from the District Manager Scott Hooper…
Summer Safety
They say a picture is worth a thousand words. The photo below was taken last week, shortly after a Letter Carrier in Baxter, MN, ran over a four-year old boy, who was riding his bicycle in front of his house. In the photo, you can see the bicycle under the LLV, the father holding his son, and the shattered bike helmet that saved the boy’s life. As the end of the school year approaches, I would like to remind everyone about the importance of keeping children safe during the last week of school and throughout the summer months.
• During the last few days of school, be aware that kids may be arriving or leaving school at different times throughout the day.
• When driving around playgrounds and parks remember small children are less predictable and harder to see than adults.
• Look for clues, a hockey net or ball in the road or on the sidewalk can mean kids are playing nearby. Pay attention and always anticipate the unexpected.
• Never give mail to children from inside your vehicle.
I would also like remind employees to use caution during the summer months, when high temperatures, humidity and direct sun can increase the risk of heat stress. Below are some ways to protect yourself:
• Drink plenty of water, even if you don’t feel thirsty.
• Wear light, loose-fitting clothing.
• Use sunscreen with a sun protection factor of at least 15.
• Take regular, scheduled breaks.
Employees who experience symptoms of heat stress — or who notice symptoms in co-workers — should immediately contact their supervisors for assistance. Let’s stay safe this summer by making these reminders a priority.
Monday, May 20, 2019
On May 16, 2019, a Grow Your
Business event was held at the Addison Post Office to bring in new business and
register customers for Informed Delivery.
Manager, Post Office Operations Amanda Morrell (second left); Business
Development Specialist Jenny Yoo (second right); and Field Sales Representative
Ron Williams (far right) welcomed a customer to the event signed him up for
Informed Delivery.
Carrollton, TX, Rosemeade
Station Retail Associate Randall Alford (center) received his seventh Gold Star
Award from Manager, Post Office Operations Amanda Morrell (left) and Manager,
Customer Service Jimmy Porter (right) for a perfect transaction on a Retail
Customer Experience. He is proud the
represent the brand in a positive light and his customers often compliment him
for his courtesy, knowledge, and helpfulness.
Grand Prairie, TX, Postmaster
Anthony Willis (above) received an employee compliment from 2019 Dallas
District Career Conference.
Dear Mr. Willis,
I apologize for my delay in
writing this thank you. I wanted to
thank you so very much for the class you taught at the Career Conference. Out of the entire conference, I gained the
most insight from your class. Thank you
for caring enough about our advancement to teach us how to be successful in our
journey.
Have a great weekend,
Susan Gott – Part-Time
Flexible
Omaha, TX, Post Office
During the NALC Stamp Out
Hunger Food Drive, Dallas, TX, Lakewood Station Acting Supervisor, Customer
Services Whitley Greathouse (left) and Southern Area Strategic Communications
Specialist Albert Ruiz (right) welcomed Letter Carriers back with hot dogs, chips,
drinks, and thanked them for the food they collected from their routes.
Dallas, TX, Lakewood Station
Letter Carrier and Station Food Drive Coordinator Kennard Johnson (left) helped
Letter Carrier Gary Green (right) unload the non-perishable food.
NALC Lone Star Branch 132
President Kim Lewis (left) stopped by the Dallas, TX, Lakewood Station to thank
Letter Carriers and took a selfie with Southern Area Strategic Communications
Specialist Albert Ruiz (right).
Dallas, TX, Lakewood Station
Letter Carriers Brian Lewis (left) and Alex Crabtree (right) helped unload the
food they collected from their customers.
Dallas, TX, Lakewood Station
Letter Carrier Lashona Wynn (above) posed next to the donated food items.
Dallas, TX, Lakewood Station
Letter Carrier Paul Banda (above) holds some of the food collected from his
route.
The Longview Main Post
Office held a passport fair on May 4, 2019.
They processed 38 passports and generated $1,765 in total revenue.
Postal Support Employee Sherry Murray (left, behind desk) and Retail
Associate Gerald Hawkins (right, behind desk) assisted a couple with their
passport applications.
Lead Retail Associate Lisa Brown (left) processed the paperwork for a family’s
passport applications.
Retail Associate Lana Anderson (behind desk) verified the paperwork of a
customer’s passport applications.
Plano, TX, Wildcat Station
Retail Associate Sissy Mathew (left) received her third Gold Star Award from
Acting Manager, Customer Services Jinu Varghese (left) for a perfect
transaction on a Retail Customer Experience.
Her husband, Karanathu is the Lead Retail Associate at the Northwest
Station. They both strive to give
outstanding service to all their customers.
Carrollton, TX Main Post
Office Lead Retail Associate Roman Hailemariam (center) has a heartwarming
story on achieving the American dream.
In 1999, she was living in Ethiopia and won a lotto to come to the
United States. Hailemariam arrived in
Atlanta with a family friend in March of 2000.
She got her first job at a gas station and then got a second job at a
smoothie company. In 2001, she met her
husband who worked for the Post Office and moved to Dallas. Hailemariam received her citizenship in 2008
and they moved to Louisiana in 2011, when she applied for a job as a
clerk. Hailemariam came back to Dallas
in 2013 and worked at the Northaven Station before transferring to the
Carrollton Main Post Office where she has been giving exceptional customer
service to the people of Carrollton on a daily basis. She remarked, “I love America. This is the best country in the world. You can do anything and be anyone here. It changed my life for the better.” She was joined by Manager Post Office
Operations Amanda Morrell (left) and Postmaster Darwin Adams (right) who
thanked her for doing such a great job on a consistent basis.
On May 10, 2019, a Grow Your
Business event was held at the Carrollton Main Post Office to bring in new
business. (From left) Field Sales
Representative Ron Williams; Business Development Specialist Jenny Yoo; District
Manager Scott Hooper; and Manager, Post Office Operations Amanda Morrell
explained to small business owners the benefits of using the Postal Service for
their shipping needs.
(From left) Field Sales
Representative Ron Williams; Business Development Specialist Jenny Yoo;
Postmaster Darwin Adams; and Manager, Post Office Operations Amanda Morrell
explained to small business owners the benefits of using the Postal Service for
their shipping needs.
Business Development
Specialist Jenny Yoo (center) and Field Sales Representative Ron Williams
(right) signed a customer up for Informed Delivery.
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