Dallas Proud

Dallas District Complaints and Inquiry Clerk Kathie Cook (left) received her “bling” from Business Development Specialist Ron Williams (right) for submitting a lead to TST Impresso that generated $15,630.  She was handling a complaint and realized that there was an opportunity for the Post Office to gain new business from that customer.  Cook submitted a lead which turned into revenue for the USPS.

Grand Prairie, TX, Westchester Station Letter Carrier Janie Luna was talking with her son about work when he mentioned that his company had been having issues with another shipping company.   She asked him to ask his boss if he would be interested in speaking with a Postal Representative and he agreed. Luna immediately submitted a lead to Dynamaxx & Gemini/dba Dynamaxx.  With the help of her Manager Patti Walker, they reached out to Business Development Specialist Ron Williams.  He met with the customer and enlisted the help of Senior Field Sales Representative Kim Williams to close the deal.  This turned into $196,100 sale for the Postal Service.  The moral of this story is that leads are everywhere, you just have to keep an eye out for them.