Customer Compliment

Pictured left to right: Manager, Customer Services Kenny Gilchrease, Sr.; Lead Retail Associate Samuel Ado; Retail Associates Angela Dennis-Bostick, George Varghese; Acting Supervisor, Customer Services Stephanie Cruz; Retail Associate Melvita Shoals, Lobby Director, Johnny Robinson; Retail Associate Eden Hailemichael and Supervisor, Customer Services Donna L. Robinson.

 

Last Thursday and Friday, I had the opportunity to work at Irving Central Station.  My visit there was to install the new Retail Systems Software equipment at each of the retail units.  I must say that the Retail Clerks were very impressive in their skills and determination to serve Postal customers.  They consistently asked the necessary questions and encouraged those customers to consider other Postal products.  They interacted socially (briefly, of course) with the customers who, apparently are regular visitors.  The Manager and Supervisor at Irving Central were also impressive, dedicated, hard-working and able to handle any situation.

 

Sincerely,

Postal Employee