Dallas Proud

Plano, TX, Wildcat Station Manager, Customer Services Gerald Hamilton (above) recently helped a consulting company that is transitioning to book club membership to continue to serve their customers. He used Business Connect to submit the contact information to Business Development Specialist Jenny Yoo. Yoo teamed with Senior Field Sales Representative Ron Williams and contacted the customer. The customer wanted cost saving shipping, fast delivery, and customer service to compete with their competitors. Thanks to Hamilton’s professionalism and generosity to his coworkers, he was able to recognize an opportunity to help a customer and get them into the right hands. This sale with generate more than $220,800 of estimated annualized revenue for the USPS. He continues to engage customers at his Post Office to identify new businesses and generate revenue.