North Texas Processing & Distribution Center (P&DC) Mail Handler So Yeon Kim (above) recently helped an e-commerce customer that ships nutritional customized meal plans. She used the Employee Engagement Program (EEP) to submit the contact information to Business Development Specialist Jenny Yoo. Yoo and Field Sales Representative Ron Williams talked with the customer. After their discussion, the customer decided to use USPS for their shipping needs. Thanks to Kim’s goodwill and appreciation for her customers, she was able to recognize an opportunity to help the customer and get them into the right hands. This sale generated more than $210,852 of estimated annualized revenue for the USPS. Kim continues to look for opportunities to identify new businesses and generate revenue.
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