Monday, February 24, 2020

A message from the District Manager Scott Hooper…


You hear a lot about Postal Service employees who have banked years’ worth of sick leave during the course of their careers.

Sick leave can provide far greater benefits than time off when an employee is ill. Properly used and conserved, it’s a long-term investment that can continue paying long after an employee’s postal career has ended.

By staying healthy and using sick leave only when necessary, CSRS and FERS employees can turn an important yearly benefit into an even more valuable part of their future — a benefit they can look forward to enjoying even after they’re retired.

Here are some things to keep in mind:

• Conserving leave can help you when you’re sick. By saving and accumulating your leave, you’ll know it’s there for you when you really need it.

• You can save as much sick leave as you wish. There’s no limit to the amount of sick leave that can be added to the earned service of an eligible employee.

Friday, February 21, 2020

On February 7, Dallas District employees participated in American Heart Month’s Nation Wear Red Day to show support for those living with, and at risk for, heart disease and their caregivers.
 
Heart disease is the leading cause of death for both men and woman in the United States, accounting for approximately one in every four deaths, according to the Centers for Disease Control and Prevention.

The Addison Post Office was named the winners of the “Great Customer Service Great Rewards: Point-of-Service (POS) Survey Recognition Program” for January.  They were selected randomly from all offices that received 100% Overall Satisfaction (OSAT) in the weekly contest.   Dallas District Retail staff went to the office and presented the employees with fresh baked cookies and a certificate to display.  Pictured (from left) Lead Retail Associate Rita Kuruvilla, Officer-In-Charge Kevin Brinkley and Retail Associate Mona Varkey.

Frisco, TX, East Carrier Annex Station Letter Carrier Vincent Mendez (left) received his 25-year Service Award from Manager, Customer Services Karen Cockrell (right).

Thursday, February 20, 2020

Plano, TX, Northwest Station Letter Carrier Carolyn Whitley (center) received her 30-year Service Award from Supervisor, Customer Services Doug Dworshak (left) and Supervisor, Customer Services Angela West (right).

Greenville, TX, Main Post Office Retail Associate Sara Cuevas (left) received her first Gold Star Award from Postmaster John Lindsey (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Terrell, TX, Retail Associate Mona Lahjouji (right) received her 12th Gold Star Award from Postmaster Jeff Higgs (left) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Mesquite, TX, Main Post Office Laborer Custodian Herbert Ross (left) received his 25-year Service Award from Postmaster John “Steve” Boyle (right).

Mesquite, TX, Main Post Office (MPO) Letter Carrier Terry Dickerson (left) received his 25-year Service Award from Postmaster John “Steve” Boyle (right).

Duncanville, TX, Retail Associate Kortlin Wheatfall (right) was presented his first Gold Star Award from Postmaster Stacy Taplin (left) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Duncanville, TX, Letter Carrier Vernon Wright (right) received his 30-year Service Award from Postmaster Stacy Taplin (left).

Sherman, TX, Retail Associate Tammy Collum (left) accepted her fifth Gold Star Award from Postmaster Steven Fuhr (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Little Elm, TX, Retail Associate Christine Roessig (left) received her third Gold Star Award from Supervisor, Customer Services Jeffrey Schoof (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Addison, TX, Retail Associate John Castro (left) received his 40-year Service Award from Officer-In-Charge Kevin Brinkley (right).

Lewisville, TX, Main Post Office (MPO) letter carrier David Solt (left) received his 40-year Service Award from Supervisor, Customer Services Sean Dipert (right).

Thursday, February 13, 2020

Dallas District Manager Scott Hooper (not pictured) held a Supervisor Meeting in January to discuss the importance of engaging employees and driving participation with revenue goals.  He encouraged the Supervisors to communicate goals with employees and where we rank as a District.  Marketing Manager Kelley Davis (not pictured) and Business Development Specialist, Jenny Yoo (above) also participated by stressing the importance of Employee Engagement Programs and how they impact the Postal Service.  Yoo provided instructions on ordering lead cards and entering leads so they can be acted upon and result in revenue. 

Irving, TX, Valley Ranch Station Letter Carrier Rhonda Seeber (right) received her 30-year Service Award from Manager, Customer Services Glenn Frorath (left).

Paris, TX, Post Office Retail Associate Kenette Smith (above) accepted her sixth Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Plano, TX, Main Post Office Retail Associate Poulose Paul (left) received his third Gold Star Award from Supervisor, Customer Services Jinu Varghese (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.
                                               
Plano, TX, Coit Station Retail Associate Jayandra Bhaila (above) displayed his fourth Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Addison, TX, Retail Associate Rita Kurvilla (right) was presented her second Gold Star Award from Supervisor, Customer Services Tariku Bedane (left) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.
                                               
Carrollton, TX, Rosemeade Station Letter Carrier Jack Bretches Jr. (left) received his 30-year Service Award from Manager, Customer Services Jimmy Porter (right).

Carrollton, TX, Main Post Office Letter Carrier Laurie White (center holding award) received her 35-year Service Award and was joined by her co-workers who congratulated her on this achievement.

Lewisville, TX, Flower Mound Station Retail Associate Micah Lacy (left) received his first Gold Star Award from Supervisor, Customer Services Fabrizio Casagrande (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Lewisville, TX, Colony Finance Station Retail Associate Yadira Amparan (left) was presented her first Gold Star Award from Supervisor, Customer Services Mark Brown (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.
Lewisville, TX, Colony Finance Station Retail Associate Joseph Puthenparambil (left) accepted his third Gold Star Award from Supervisor, Customer Services Mark Brown (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Lewisville, TX, Main Post Office Letter Carrier Julie Butler (left) received her 25-year Service Award from Postmaster Thomas Alonzo (right).

Saturday, February 1, 2020

On December 6, 2020 Dallas District Manager Scott Hooper (above) spoke to district employees and Venders from different agencies at Combined Federal Campaign (CFC) meeting held at the Dallas District.
Adrienne Kohlenberg (above) with the Lupus Foundation of America spoke to attendees about the importance of giving to her charity and the others during the CFC campaign.
Dallas District Administrative Assistant Susan George (above) setup for the Combined Federal Campaign (CFC) meeting held at the Dallas District.

On Tuesday, Jan 28th at the Nuclear Regulatory Commission Office building located in Arlington Dallas District Manager Scott Hooper (center) recognized (from left) Jeanette Lockhart, Sonya Riser, Inez Sanders and Felicia Walton for their unrelenting efforts in keeping the Dallas District as the top contributor for Combined Federal Campaign (CFC).

Winnsboro TX, Letter Carrier Charles Harp (above) was approached by a customer on his route seeking mailing assistance.  He needed guidance with international mailing, costs and procedures for his business.  Dallas District Business Development Specialist Jenny Yoo teamed with International Sales and contacted the customer to provide the information he needed.  Thanks to Harp’s efforts in noticing potential revenue and his due diligence to get his customer in the right hands, this lead generated over $284,880 in new estimated annualized revenue for the USPS.

Palestine, TX, Retail Associate Pam Smith (right) was presented a Gold Star Award from Postmaster Katina Davis (left) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.
Palestine, TX, Retail Associate Stephanie Harrison (right) displayed her Gold Star Award from Postmaster Katina Davis (left) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Carrollton, TX, Main Post Office (MPO) Retail Associate Heby Maliyil (left) received his first Gold Star Award from Supervisor, Customer Services Roman Hailemariam (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.
Carrollton, TX, Main Post Office (MPO) Retail Associate Minh Tcheng (right) received her 10th Gold Star Award from Supervisor, Customer Services Roman Hailemariam (left) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Dallas, TX, White Rock Post Station Retail Associate Darryl Harwell (left) received his first Gold Star Award from Supervisor, Customer Services Shaylon Turner (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Dallas, TX, Medrano Station Retail Associate Maria Bhaskaran (left) accepted her fifth Gold Star Award from Manager, Customer Services Vangie Dyess (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Dallas, TX, Pleasant Grove Station Retail Associate Sherri Ross (above) displayed her second Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Lancaster, TX, Station Retail Associate Latoya Jackson (right) was presented her Eighth Gold Star Award from Manager, Customer Services Aaron Williams (left) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Desoto, TX, Lead Retail Associate Thelma Price (left) received her 25-year Service Award from Supervisor, Customer Services ShaRon Tolliver (right).

Grand Prairie, TX, Westchester Station Retail Associate Jannis Mclemore (right) received her first Gold Star award from Manager, Customer Services Shaunon Jackson (left) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Dallas, TX, Station A Retail Associate Jesus Guerrero (left) received his 35-year Service Award from Manager, Customer Service Operations Rogenia Demus (right).
Irving, TX, Las Colinas Finance Office Retail Associate Deborah Williams (above) received her third Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Garland, TX, North Station Letter Carrier Phuoc Tran (right) received his 25-year Service Award from Manager, Customer Services Tim Hughlett (left).
Garland, TX, North Station Letter Carrier Francis Spencer, IV (right) received his 25-year Service Award from Manager, Customer Services Tim Hughlett (left).
Garland, TX, North Station Letter Carrier Jeffrey Chappell (right) received his 30-year Service Award from Manager, Customer Services Tim Hughlett (left).

Garland, TX, Kingsley Station Letter Carrier Michael Felder (left) received his 35-year Service Award from Manager, Customer Services Indalecio Rodriguez (right).

Garland, TX, South Station Letter Carrier Marykay Reynolds (left) received her 25-year Service Award from Supervisor, Customer Services Sonny Nguyen (right).
Garland, TX, South Station Carrier Georgia Baez (left) received her 35-year Service Award from Supervisor, Customer Services Sonny Nguyen (right).
Garland, TX, South Station Letter Carrier Wendell Faulkner (left) received his 25-year Service Award from Supervisor, Customer Services Sonny Nguyen (right).