I am pleased to announce the selection of Scott Hooper for the position of District Manager, Dallas District. Scott has been acting in this position since April 2018.
In this role, Scott is responsible for the day-to-day activities of mail processing, delivery, and retail operations in more than 417 delivery and retail units and two mail processing plants, which, combined, employ more than 10,660 employees. The Dallas District serves a total of approximately 2.6 million delivery points, with an operating budget of $969 million. The District handles about 8.1 billion pieces of mail annually.
With 31 years of service, Scott began his postal career in 1988 as a City Carrier in Dallas, TX. He continued his work in customer service, becoming first a Supervisor, Customer Services in Denton, TX and then Manager, Customer Services in Grapevine, TX. Scott continued to move through the management ranks, holding a variety of positions, including Manager, Delivery and Customer Service Programs and Route Examination and Adjustment Team Leader. Scott also served as the Postmaster of Grapevine, TX.
In 2008, Scott served as Manager, Operations Programs Support for the Fort Worth District. The next year, he became the Manager, Delivery Program Support for the Southern Area. Scott worked at USPS Headquarters in Washington, D.C. as Manager, Delivery Strategy & Planning. Prior to coming to Dallas, Scott was District Manager of the Northern New Jersey District in Edison, NJ.
In addition, Scott held detail assignments as Acting District Manager for both the Alabama and Louisiana Districts. He is Lean Six Sigma (LSS) Green Belt certified.
Please join me in congratulating Scott on his assignment and I appreciate you continuing to give him your full support.
Shaun E. Mossman
Vice President, Area Operations
I SENT A letter certified return receipt to dallas address 4001
ReplyDeletemapple ave # 200 dallas ,tx 75219.on 10/07/21
tracking kept saying in transit ,last time was leaving dallass distribution center 10pm on 12/6/21 then no more information after that, the investigation case 33339504 said resolve, what resolve ? do you have any proof that the person recieved the mail and where is my return receipt?i called customer care they told me to contact you because they can not help me.
my name is caroline dinh (kim lee just for posted)
ReplyDeletetracking 7019 2280 0001 7670 9030.
the post office that i paid and sent this mail claimed the are small 3rd party contract ,they dont have computer that print out my receipt with my return reiceipt tracking number start with number 9 .......
caroline dinh , 210 744 5345
customer care told me to call you at the number 214 393 6787 but that number is not allow my iphone connect to your phone?
ReplyDelete(twilio} ????
do you have a phone number for us to call you ?
Zandra Porter case # 34373538, I been having problems wit getting or delivery since late October 2021, I started picking up my mail once a week until 12/1 when I was told by June the manager the she will stop holding my mail , that it’s been 30 days and that I need to speak with the apartment manager because they’re responsible for replacing mail box. So I decided to purchase a POBox on 12/14/2022 at my local postal service and did a change of address the same day on 12/14/202. It’s 1/20/2022 still not receiving mail now at POBox. June the manager at 501 E Oates refuses to speak with me and that she don’t have time for that mess
ReplyDeleteI’ve been having issues getting mail and packages delivered since late October 2021
ReplyDelete34373538 -Zandra Porter 1/20/2022 second day in a row going to the post office located at 501 E Oates Garland, Tx 75043 still no Mail coming to my address or P O Box The manager June refuses to speak with me regarding issues, I spoke with someone at consumer relations she was unavailable to speak with consumer relations over the phone today, she was available to speak with me on 1/19/2022 , when she was present at office 501 E Oates Garland
ReplyDeleteI have a package that is over a week late now. Can't get anyone in customer care in Coppell Tx or Portland Maine to return a call after leaving multiple voice mails with all info including a contact number. No one can find it,they pass it of to someone even less qualified to handle. And I'm being charged $15 a day for no or late delivery. But anybody I've spoken to can't seem to answer where it even is. Or why it hasn't been delivered. Everybody is denying and refusing to give me the postal cooperate offices phone number as so to actually talk to someone in charge. Now they can find my package, and or can't even find any form of answers. So now I'm out over 200 dollars in merchandise and profit and now product. And can not get any answers what so ever from anyone.
ReplyDeleteI need Scott’s email please
ReplyDeleteDid you get it and can you share it please and even a phone number?
DeletePO Boxes in the 75132 have not gotten any mail in a month which is putting businesses in jeopardy, Seems the post office consumer affairs sit s at there desk and sends an email. I need someone to get up and go fix this problem. I have 2 businesses that I am waiting on alot of mail from.
ReplyDeleteNot fair he gets to hind behind comments and wont share his information, I have a huge USPS problem!!!!
ReplyDelete