Monday, March 20, 2017

Garland, TX, Main Post Office Retail Associate John “Jack” Curtis received a customer compliment for going above and beyond in assisting Garland city employees.

March 7,2017
United States Post Office
1000 West Walnut Street
Garland, TX, 75040

To the Staff at the Downtown Post Office,

Thank you so much for having your staff process our mass mail-out at the end of your business day on Thursday, March 2, 2017.  We try to be good stewards of our citizen's resources and were trying to avoid penalties from the IRS.  Your staff helped us meet this important deadline by allowing a last minute purchase of stamps when you were trying to close out your registers for the day.  Although you normally have your trucks leave at 5:15pm, your staff stayed 30minutes later to make sure that we got everything processed and postmarked on the date we needed.

We could not have met their deadline without your staff going above and beyond to help our city employees.

Thank you so much,

City Manager

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