Dallas District Consumer
Affairs Representative Rose Ranck received a letter of accommodation for
providing outstanding customer service.
She commented, “I couldn’t have done this without the help of Oklahoma
Complaints and Inquiry Clerk Jerry B. Wade and Houston Complaints and Inquiry
Clerk Brenda A. Boney.
Dear Ms. Wallace,
I just wanted to say how much Rose helped me with my
case. She was friendly, attentive, and
so very patient with me and the local USPS office. She went out of her way to stay on my case and
keep me informed from beginning to end. I
always felt like things were going to be taken care of because Rose was on the
case. Thanks again for being really
great at your job.
Sincerely,
A happy USPS customer
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