Tuesday, October 27, 2020

A message from the District Manager Scott Hooper…

A Worthy Cause October is generally known as the month for celebrating Halloween, leaves changing color and falling from the trees, and cooler weather. It is also recognized across our country as Breast Cancer Awareness Month, an initiative in which the Postal Service actively participates, to help increase awareness of the disease. I am proud to say that, for the past 22 years, USPS has been a champion in raising money for breast cancer research through sales of our Breast Cancer Research (BCR) semipostal stamp. The BCR semipostal stamp was the first semipostal stamp in our nation’s history. Semipostal stamps are issued specifically to raise funds for an identified special cause. Since its debut in 1998, the BCR stamp has raised more than $90 million for breast cancer research. Sales of the stamp help fund breast cancer research at the National Institutes of Health (NIH) and the Department of Defense’s (DoD) Medical Research Program. I’m also proud to report that the Dallas District is currently ranked in the top ten in the nation with close to $100,000 in BCR semipostal stamp sales, with the Carrollton MPO leading the district with almost in $13,000 in sales. Collectively, the Dallas District has raised almost $15,000 so far for Breast Cancer Research. Let’s continue to do our part and finish strong as we close out the month of October. I thank you for your efforts to raise awareness about breast cancer, not only by promoting the stamp, but by supporting our co-workers who may have been affected by the disease, and those who continue to fight. Each of you plays a vital role in helping fund the fight to stamp out breast cancer.

Monday, October 26, 2020

The Marketing department for the Dallas District wore pink in support of Breast Cancer Awareness month.
The first Annual Breast Cancer Awareness Pumpkin Decorating Contest was held by Dallas District Marketing department. Pictured above are all the entries.
Dallas District Manager Scott Hooper (far right) presented ribbons to (from left) third-place winner Business Service Network Representative Denise Warner; second-place winner Administrative Assistant Susan George; and first-place winner Business Service Network Representative Joanne Benge.
Anna, TX, Postmaster Georgina Jaworski (above) recently assisted an independent contractor that ships cosmetics. She used Business Connect to submit the customer’s contact information to Business Development Specialist Anthony Sanchez who followed up the lead. The customer wanted economical and reliable shipping services. Thanks to Jaworki’s efforts in noticing potential revenue and her due diligence to get this customer in the right hands, this sale will generate more than $19,170 of estimated annualized revenue for the USPS. She continues to engage with customers at the lobby to identify new businesses and generate revenue.
Wylie, TX, Retail Associate Alberto Perenia (above) recently helped a holistic store that ships diaries, earrings, necklaces, and oracles. He used Clerks Care to submit the contact information to Business Development Specialist Anthony Sanchez who was able to find a cost-effective way of shipping their products for the customer. Thanks to Perenia’s goodwill and appreciation for his customers, he was able to recognize an opportunity to help his customer and get them into the right hands. This sale generated more than $21,775 of estimated annualized revenue for the USPS. Perenia continues to engage customers at the lobby to identify new businesses and generate revenue.

Monday, October 19, 2020

Irving, TX, Central Station Retail Associate Eden Hailemichael (above) received a Gold Star Award for achieving a perfect score on a Retail Customer Experience (RCE) transaction.
Dallas, TX, Prestonwood Station Letter Carrier Bobby May (above) received his 25-year Service Award.
Dallas, TX, Northlake Station Retail Associate Rachel Jackson (above) displayed her second Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.
Dallas, TX, Northlake Station Retail Associate Rachel Jackson (right) accepted her second Gold Star from Manager, Customer Services Emiliano Chapa (left) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.
Dallas, TX, Pleasant Grove Station Retail Associate Sherry Williams (right) was presented her third Gold Star Award from Manager, Customer Services Tammy Nelms (left) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.
Dallas, TX, Whiterock Station Letter Carrier Darryl Lewis (right) received his 35-year Service Award from Manager, Customer Services Cleonte Grafton (left).

Tuesday, October 13, 2020

Cushing, TX, Postmaster Karen “Beth” Tucker (above) displayed her 30-year Service Award.

Tuesday, October 6, 2020

Dallas, TX, Farmers Branch Station Retail Associate Mary Abraham (center) was presented a Gold Star Award from Manager, Customer Services Cristian Bodirlau (left) and Manager, Customer Service Operations Harjot Kaur (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.
Dallas, TX, University Station Retail Associate Geneva Bishop (right) displayed her 12th and 13th Gold Star Awards from Manager, Customer Services Tina Young (left) for receiving perfect scores on Retail Customer Experience (RCE) transactions.
Dallas, TX, University Station Letter Carrier Jeff Swiggart (center) received his 25-year Service Award from Manager, Customer Services Tina Young (left) and Manager, Customer Service Operations Harjot Kaur (right).
Dallas, TX, University Station Letter Carrier Jay Fogle (center) received his 25-year Service Award from Manager, Customer Services Tina Young (left) and Manager, Customer Service Operations Harjot Kaur (right).
Dallas, TX, University Station Letter Carrier Dean Klippert (center) received his 30-year Service Award from Manager, Customer Services Tina Young (left) and Manager, Customer Service Operations Harjot Kaur (right).
Dallas, TX, University Station Retail Associate Geneva Bishop (right) received her 25-year Service Award from Manager, Customer Services Tina Young (left).
Dallas, TX, University Station Retail Associate Jacqueline Edwards (right) received her 35-year Service Award from Manager, Customer Services Tina Young (left).
Dallas, TX, Vickery Station Supervisor, Customer Services Denise Williams (left) received her 25-year Service Award from Manager, Customer Services Dionne Davis (right).
Dallas, TX, Spring Valley Station Retail Associate Verbon Warren (left) accepted a Gold Star Award from Supervisor, Customer Services Susan Wildson (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.
Dallas, TX, Preston & Royal Station Retail Associate Sheila Williams (above) received her 35-year Service Award.
Dallas, TX, Robert Price Station Letter Carrier James Evans (above) received his 40-year Service Award.
Coppell, TX, Retail Associate Maria Wells (left) was presented a Gold Star Award from Postmaster Debra Washington (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.
Dallas, TX, Preston Station Letter Carrier Floyd Green (center) received his 250year Service Award from Postmaster Yulonda Love (left) and Manager, Customer Service Operations Harjot Kaur (right).
Dallas, TX, Preston Station Retail Associate Alecia Jones (center) received her 25-year Service Award from Postmaster Yulonda Love (left) and Manager, Customer Service Operations Harjot Kaur (right).
Dallas, TX, Oaklawn Station Letter Carrier Twasky Smith (center) received a Certificate of Appreciation presented by (from left) Postmaster Yulonda Love; Manager, Customer Services Adrian Russell; National Association of Letter Carriers Union President Kim Lewis (second right); Manager, Customer Service Operations Rogenia Demus for a lead he submitted through Business Connect program which resulted in new revenue of $14,500 for the Postal Service.
Dallas, TX, Lake Highlands Station City Carrier Deronda Jones (above) recently assisted a customer that ships personalized children and adult gift products. The customer was looking for a cost saving way to ship their products and she used Customer Connect to assist. Jones submitted the owner’s contact information to Business Development Specialist Jenny Yoo and Fields Sales Representative Tarina Johnson. After their discussion, the owner decided to begin shipping their products through USPS. Thanks to Deronda getting the lead into the right hands, this sale with generate more than $89,871 of estimated annualized revenue for the USPS. She continues to engage customers on her route to identify new businesses and generate revenue.
Lewisville, TX, The Colony Station Manager, Customer Services Paula Jordan (above) recently helped a customer who ships watches and removable straps for water sport enthusiasts. She used Business Connect to submit the customer’s contact information to Business Development Specialist Jenny Yoo who followed up the lead. Yoo consulted with Senior Sales Representative Kasey Ellis. The customer wanted economical, reliable services with the ability to take on large volumes. Thanks to Jordan’s efforts in noticing potential revenue and her due diligence to get this customer in the right hands, this sale will generate more than $143,000 of estimated annualized revenue for the USPS. She continues to engage with customers at the lobby to identify new businesses and generate revenue.
The North Texas Processing & Distribution Center (P&DC) Social Recreation Committee held a facemask contest at the North Texas P&DC for the month of September.
The first-place winner was Mail Processing Clerk Katina Range.
The third-place winner was Mail Handler Alysha Shaw.
The fourth-place winner was Manager, Health and Resource Management Kyioka Rahim.
The fifth-place winner was Mail Handler Daryl Birdine.
The sixth-place winner was Supervisor, Distribution Operations Torri Bradley.
Dallas District Manager, Information Systems David Henry (left) received his Official Retirement Certificate from District Manager Scott Hooper (right). A retirement celebration was held at the North Texas Process & Distribution Center (P&DC) on September 29, 2020. He had 34 years of service with the Post Office.
Dallas District Information systems Specialist Randy Johnson (right) received his Official Retirement Certificate from District Manager Scott Hooper (left). A retirement celebration was held at the North Texas Process & Distribution Center (P&DC) on September 29, 2020. He had 42 years of service with the Post Office.
Dallas, TX, Bent Tree Station Retail Associate Sharde Young (center) received a Certificate of Appreciation from Postmaster Yulonda Love (left) and Manager, Customer Service Operations Shanel Byrom (right) for a lead she submitted through Clerks Care program which resulted in new revenue of $48,000 for the Postal Service.
Dallas, TX, Lake Highlands Station Retail Associate Lashanda Bell (second left) was presented a Certificate of Appreciation and postal shirt from Postmaster Yulonda Love (far left); Manager, Customer Service Operations Shanel Byrom (second right); and National Association of Letter Carriers Union President Kim Lewis (far right) for a lead she submitted through Clerks Care program which resulted in new revenue of $248,976 for the Postal Service.
Dallas, TX, Lake Highlands Station City Carrier Lula Green (second left) was presented a Certificate of Appreciation and postal shirt from Postmaster Yulonda Love (far left); National Association of Letter Carriers Union President Kim Lewis (second right); and Manager, Customer Service Operations Shanel Byrom (far right) for a lead she submitted through Customer Connect program which resulted in new revenue of $228,640 for the Postal Service.
Dallas, TX, Lake Highlands Station City Carrier Assistant (CCA) Derronda Jones (second left) was presented a Certificate of Appreciation from Postmaster Yulonda Love (far left); National Association of Letter Carriers Union President Kim Lewis (second right); and Manager, Customer Service Operations Shanel Byrom (far right) for a lead she submitted through Customer Connect program which resulted in new revenue of $89,871 for the Postal Service.
Dallas, TX, Lake Highlands Station Manager, Customer Services Emiliano Chapa (second left) was presented a Certificate of Appreciation and postal jacket from Postmaster Yulonda Love (far left); Manager, Customer Service Operations Shanel Byrom (second right), and National Association of Letter Carriers Union President Kim Lewis (far right) for a lead he submitted through Business Connect program which resulted in new revenue of $2,137,983 for the Postal Service.
Garland, TX, Main Post Office (MPO) Letter Carrier Robert Shivers (right) received his Official Retirement Certificate from Manager, Customer Services Jose Baez (left). A retirement party was held on September 26, 2020 in honor of his last day. Shivers had over 50 years of service with the Post Office.
Sulphur Springs, TX, topped Manager Post Office Operations (MPOO) area 4 Breast Cancer Awareness (BCA) stamp sales in 2019. Retail Associate Anita Riggs (left) was the top seller in the office with $1521 in sales. Postmaster David Martin (right) awarded her with the championship belt as she prepares to defend her title this year and ultimately seeks to unify the belt by becoming the top seller in the Dallas District
Sulphur Springs, TX, Retail Associate Anita Riggs (above) displayed her championship belt for leading Manager Post Office Operations (MPOO) area 4 Breast Cancer Awareness (BCA) stamp sales in 2019 with $1521 in sales.