Dallas Proud

Dallas District Complaints & Inquiry Clerk Becky Alvarado (above) recently assisted a customer that ships out headsets to low income families for the school district due to Covid-19. A local customer inquired about the processing in mailing shipments of these headsets. Alvarado submitted a lead and Dallas Business Development Specialist Jenny Yoo followed up on it. The customer was looking for an economical way to ship the headsets. Yoo reached out to a Field Sales Representative Ron Williams for assistance. He met with the owner to provide solutions to the school district’s need for new innovative ways to ship their products. Thanks to Alvarado’s willingness to ask about the customers’ business, her lead resulted in over $281,450 of estimated annualized revenue for the USPS.