Dallas, TX, Northwest Station
Letter Carrier Kathy Brown (above) recently helped a fulfillment company that
ships consumable products such as vitamins, supplements and powder energy
drinks. The company was using the competition to ship small light weight items,
Brown recognized an opportunity to help her customer and get them into the
right hands. She used Customer Connect to submit the contact information to
Dallas District Business Development Specialist Jenny Yoo who followed up on
the lead. Her customer needed reliable
service, dependable pricing and end to end visibility. Thanks to Brown’s desire
to help a customer and grow Postal Service revenue, this lead turned into an
opportunity that generated more than $1,142,400 of estimated annualized revenue
for the USPS! She continues to engage customers on her route on a daily basis
and always has her eyes open to identify new opportunities for revenue.
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