Rowlett, TX, Lead Retail
Associate Wilford Ball (above) accepted his eighth Gold Star Award for receiving a perfect score on a Retail Customer
Experience (RCE) transaction.
Highlighting the Dallas District
Monday, June 29, 2020
Friday, June 26, 2020
Sustaining the Mission
Over the past few months, our nation has dealt with one of
the most serious public health crises in its history. After 245 years the
Postal Service is still essential and we are demonstrating our value to America
as the heart of the supply chain. And that is thanks to you, our employees.
The courage and commitment you have modeled during these
worrisome times has been crucial to our communities that are sometimes confused
and anxious about the future. I have never been more proud of you, our
employees, than I am right now. As we are faced with new challenges and
concerns we will work together to find answers and solutions and continue
sustaining our mission to serve and bind the nation.
Lately, we have seen an uptick of positive COVID-19 cases in
our area, I would like to remind you that we must continue practicing behaviors
critical to reducing exposure both at home and at work by:
- Washing your hands frequently with
soap and water for 20 seconds or more
- Using hand sanitizer when unable to
wash hands
- Practicing social distancing as much
as possible
- Properly using and wearing face cloth
masks / coverings while at work or out in public
- Enhancing frequent cleaning of our
work areas
Monday, June 22, 2020
Lewisville,
TX, Main Post Office (MPO) Vehicle Operations Maintenance Assistant Tyrone
Johnson (above) received his Expert Driver Certificate for 41 years of
exceptional safe driving performance.
Lewisville,
TX, Main Post Office (MPO) Letter Carrier Terrance Turner (above) received his
Expert Driver Certificate for 18 years of exceptional safe driving performance.
State Farm Insurance Agent Joe Dan McBeth (second left)) stopped
by to present a "Thank You" to the employees of the Forney Post
Office. Each employee was presented a
gift card to a local Bistro. Pictured
(from left) Letter Carriers Ileana Rodriguez; Lakhvinder Singh; Janice Heizer;
and Maria Salcido Weaver.
Wednesday, June 17, 2020
Dallas, TX, Northwest Station
Letter Carrier Kathy Brown (above) recently helped a fulfillment company that
ships consumable products such as vitamins, supplements and powder energy
drinks. The company was using the competition to ship small light weight items,
Brown recognized an opportunity to help her customer and get them into the
right hands. She used Customer Connect to submit the contact information to
Dallas District Business Development Specialist Jenny Yoo who followed up on
the lead. Her customer needed reliable
service, dependable pricing and end to end visibility. Thanks to Brown’s desire
to help a customer and grow Postal Service revenue, this lead turned into an
opportunity that generated more than $1,142,400 of estimated annualized revenue
for the USPS! She continues to engage customers on her route on a daily basis
and always has her eyes open to identify new opportunities for revenue.
Monday, June 8, 2020
Alba, TX, Postmaster Barbra
Key (not pictured) thanked her “crew” for their dedication to show up every day
and do a good job through this Covid-19 time with a 2020 Postal Tee Shirt and a
personalized Yeti Cup. Pictured (from left) Letter Carrier Clinton Williams;
Retail Associate Sancy Baker; Letter Carriers Alwanda Gray; Lisa Gaby; Kelly
Moore; and Cindy Latham (holding the red cup in the doorway and was hiding
around the corner by choice.) Not pictured is Retail Associate Danna Valentine.
She also thanked additional Retail Associates who helped out from other
offices.
Bogota, TX, Retail Associate Jaleah
Currin (above)
Fruitvale, TX, Retail
Associate Richarla “Charlie” Nicholson (above)
Wylie, TX, Letter Carrier Tina
Harbison (above) recently helped a customer that runs a business out of her
residence shipping apparel and jewelry items. Harbison used Rural Reach to
submit the contact information to Business Development Specialist Anthony
Sanchez who followed up on the lead. The customer wanted the ability to print
from home along with carrier pickup.
Thanks to Harbison’s never
ending appreciation for her customers, she was able to recognize an opportunity
to help her customer and get them into the right hands. This sale with generate
more than $19,820 of estimated annualized revenue for the USPS. Harbison
continues to engage customers on her route to identify new businesses to
generate revenue.
Edgewood,
TX, Postmaster Lisa Lyons (above) recently assisted a customer from Fire Hooks
with his shipping needs. The customer was looking for alternative shipping options
when sending hooks to firefighters all over the United States. Lyons was happy
to assist and contacted local Business Development Specialist Jenny Yoo for
guidance.
The
customer was impressed with the local Post Office support, including pickup
service. Lyons stated, “It would seem everyone has a role to play in reaching
out to potential new customers. We all need to generate new revenue to succeed
over the long run.” Lyons is committed to the Business Connect program and is
excited to do her part by identifying new customers. The sale generated $10,800
in revenue.
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