Monday, August 13, 2018

Dallas, TX, Beverly Hills Station Gerardo “Jay” Castillo received a customer compliment.
 
On July 3, 2018 Letter Carrier Gerardo Castillo assisted an elderly lady while he was walking his route.  She had collapsed on the street when Mr. Castillo approached and gave her some water.  He then called 911 and waited until the paramedics arrived.  The elderly lady was in a state of serious dehydration and if he had not acted quickly, her condition could have become fatal.  I would like to complement him for the heroic action he took to see that she got medical attention.  I feel the actions like this from our Carrier should not be overlooked.  We do have Carrier here at Beverly Hills Station that will go beyond the call of duty.  I suggest that you consider writing up a story and awarding him some sort of honor and recognition.   
 
Sincerely,
Lead Sales & Services Associate
Beverly Hills Station

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