Dallas, TX, White Rock Station Retail Associate Andrea Carraway (left) and Supervisor, Customer Services Laventa Brown (middle, in the Santa hat) and Retail Associate Monica Howard (right) assisted a customer mailing holiday packages.
Manager, Customer Services Allan Wilson commented, “My supervisors and I talked with the clerks about providing friendly, fast, service during peak season. This is our time to shine and deliver the Brand in an exceptional light.
We know our customers are going to think coming to the post office at this time of year will require waiting, but with the utilization of the Mobil Point of Sale (MPOS) and the clerks moving the line quickly with a smile, we have made a lot of customers happy. Deliver the Brand is what we do at the ROCK!!! Happy Holidays!!!”
Dallas, TX, Lake Highlands Retail Associate Shondra Blair (behind the counter) assisted customers with their holiday shipping needs.
Manager, Customer Services Tina Young remarked, “I tell my employees that service is still number one, our customers are a priority. We deliver their mail on time and everything goes every day.
We are family. We work together by interacting with professionalism and we encourage smiles. We talk about our customers coming first. So with that being said, our customers appreciate us and we appreciate our customers. We’re centrally located in residential and businesses. So, we act accordingly.”
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