Dallas Proud

The Dallas District held a Point Of Sale (POS)/Retail Systems Software (RSS) Survey Contest. The winners for level 22 offices and above are listed below along with their Overall Customer Satisfaction Score (OSAT%).

Carrollton, TX, Main Post Office finished in first place with 549 surveys taken and a 98.36% OSAT score.  They also won a bonus drawing in which offices were entered for meeting their weekly target goals. Pictured (from left) are Retail Associates Hong Park, Minh Tcheng, Roman Hailemariam, Heby Maliyil, and Postmaster Darwin Adams.
Dallas, TX, Joe Pool Station finished in second place with 105 surveys taken and a 90.48% OSAT score. Pictured (from left) are Retail Associate Robin Handford; Manager Customer Services Alexis Page-Richardson; and Retail Associate Angela Webber. 

Irving, TX, Las Colinas Station finished in third place with 61 surveys taken and a 95.08% OSAT score. Pictured (from left) are Retail Associate Walter Braggs; Manager, Customer Services Denean Franklin; and Retail Associate Horace Williams.

The winners for level 20 and 21 offices are listed below along with their Overall Customer Satisfaction Score (OSAT%).

The Jefferson, TX, Post Office finished in second place with 99 surveys taken and a 100.00% OSAT score. Pictured (above) is Retail Associate John Smith.



The Wylie, TX, Post Office finished in third place with 65 surveys taken and a 93.85% OSAT score. Pictured (from left) are Retail Associate Susan Pearson, Tsegaye Asfaw, Ernesto Martinez, Bessie Michaels, Lori Nicholson, and Todd Christopher.

The winners for level 18 offices and below are listed below along with their Overall Customer Satisfaction Score (OSAT%).

The Ben Wheeler, TX, Post Office finished in first place with 121 surveys taken and a 100% OSAT score. Pictured (above) is Retail Associate Sir Donny Wayne.
The Caddo Mills, TX, Post Office finished in second place with 94 surveys taken and a 98.94% OSAT score. Pictured are Postmaster Pat Beets (left) and Retail Associate Pat Phannith (right).