Grand Prairie, TX, Fountain Station Retail Associate Teresa Legaspi (left) received her 27^th Gold Star Award from Manager, Customer Services Patti Walker (right) for a perfect transaction on a Retail Customer Experience.  A customer who was shipping multiple international packages remarked, “Teresa took the time to assist me and has the knowledge to ensure that all my packages will arrive at their proper destinations.  She is the best.”

Rockwall, TX, Retail Associate Janette Duckworth (third left) received a Gold Star Award from Postmaster Nichole Higgs (holding star) for a perfect transaction on a Retail Customer Experience.  She was joined by (left to right) Retail Associate Shelly Uhl; Supervisor, Customer Services Valerie Paz; Retail Associates Amie Mann; Brian Brandberry; Supervisors, Customer Services Duane Lorton and Tony Dickens.  Duckworth enjoys the interaction with the customers.  She is proud to have a great team of co-workers who provide their customers with outstanding service.  Duckworth commented, “I love my son.  He is the main reason why I enjoy coming to work.”

Coppell, TX, Retail Associate Maria Wells (left) received her fourth Gold Star Award from A/Postmaster Ramona Rogers (right) for a perfect transaction on a Retail Customer Experience.  Rogers commented, “We call her Gold Star because she consistently provides excellent customer service.”

Paris, TX, Lead Retail Associate Diane Rowell received her fifth Gold Star Award for providing outstanding customer service on a Retail Customer Experience.  She has been with the Postal Service for 20 years.  Postmaster Tracey Loyd (not pictured) remarked, “Diane is an excellent employee who performs her best daily.”

Canton, TX, Retail Associate Valencia Gipson (right) received her sixth Gold Star Award from Postmaster Dana Hoffman (left) for a perfect score on a Retail Customer Experience. 

Dallas, TX, Richland Station Retail Associate Marilyn Griffin (left) received a Gold Star Award from A/Manager, Customer Services Henry Kpandeyenger (right) for a perfect transaction on a Retail Customer Experience.  She enjoys everything about her job but most of all is being able to serve the public.  Griffin remarked, “I have a great family and co-workers.  We all work together as team in an effort to provide great customer service.” 

Dallas, TX, Oak Lawn Station Retail Associate Westly Jones (right) received a Gold Star Award from Supervisor, Customer Services Emiliano Chapa (left) for a perfect transaction on a Retail Customer Experience.  Jones is a U.S. Army veteran who has worked for the Postal Service for two years.  He enjoys taking care of his customers and the satisfaction they get when he takes care of their shipping needs.  He commented, “I have a supportive family which gives me grounds to help others.”