Seagoville, TX, Retail Associate Carla Fuchs (center) received her 35-year Service Award from Manager, Post Office Operations Brandi Smith (left) and Postmaster Louiza Missi (right).  Missi remarked, “I’ve known Carla for a long time.  She was my mentor when I started at the Post Office and has been there for me throughout the years.  She is awesome.”

The Plano Northwest Station held a passport fair on June 1, 2019.  They processed 144 passports and generated $5,580 in total revenue.

Retail Associate Victor Davis (right) processed customer’s passport application.

Addison Retail Associate Rita Kuruvilla (right, behind desk) who was helping out at the event, verified the paperwork of a passport application.

Retail Associate Reinaldo “Ray” Vaquedano (left) assisted customers with their passport applications.

Retail Associate Connie Saucedo (left) answered questions for a customer pertaining to his passport application. 

Texarkana Retail Associate Julia Levingston (behind desk) who was helping out at the event, processed the paperwork of a passport application.

 

 

Dallas, TX, Beverly Hills Station Letter Carrier Chris Crittendon (right) received his 30-year Service Award from Supervisor, Customer Services Bianca Davis (left).

Carrollton, TX Main Post Office Lead Retail Associate Roman Hailemariam (above) has a heartwarming story on achieving the American dream.  In 1999, she was living in Ethiopia and won a diversity lotto to come to the United States.  Hailemariam arrived in Atlanta to a family friend in March of 2000.  She got her first job at a gas station and then got a second job at a smoothie company.  In 2001, she met her husband who worked for the Post Office and moved to Dallas.  Hailemariam received her citizenship in 2008 and they moved to Louisiana in 2011, when she applied for a job as a clerk.  Hailemariam came back to Dallas in 2013 and worked at the Northaven Station before transferring to the Carrollton Main Post Office where she has been giving exceptional customer service to the people of Carrollton on a daily basis.  She remarked, “I love my job and I love America.  Working here gave me a great deal of experience and I want to move up the ladder.  This is the best country in the world.  You can do anything and be anyone here.  It changed my life for the better.” 

Plano, TX, Northwest Station Distribution Clerk Marcus Hawley (above) received an employee compliment.

 

On May 22, 2019, around 1:15pm a customer who spoke Spanish had been coming in several times but we were unable to assist him because he couldn’t speak English.  We gave him Consumer Affairs number as well as the 1-800-ASK-UPPS to speak with a bilingual representative.  Still unsuccessful, I remembered Marcus Hawley spoke Spanish and gave him a call.  He was off work and I explained the situation to him and while on speaker he began to translate.  Not only did Marcus translate but he wanted me to text him the customer’s information so he could let our clerk to follow up as well.  I wanted to shine the spotlight on an employee that went the extra mile.

 

Sincerely,

 

Selvia Harris

Carrier Technician

Dallas District Manager Scott Hooper (left) presented Contract Technician Tuletha Jones (right) a Certificate of Appreciation for correcting a purchasing error for picture frames that saved the Postal Service a significant amount of money.

On May 30, 2019, the Dallas District held a Town Hall at the North Texas Processing & Distribution Center (P&DC).  District Manager Scott Hooper (standing, right) spoke to attendees about the state of the business and the goals for Q3, 2019.

Dallas District Manager Scott Hooper (left in all photos) presented the following employees Certificates of Appreciation for their military service during National Military Appreciation Month in May.

Manager, Operations Programs Support Virgil Cosma (right)

Supervisor, Statistical Programs Kevin Blaser (right)

Finance, Administrative Assistant Derest Brown (right)

Labor Relations Specialist Donna Jones (right)

Supervisor, Distribution Operations Tempest Roberson (right)

North Texas Processing & Distribution Center Senior Plant Manager Larry Wagener (right)

Manager, Delivery Customer Service Chad Brooks (right)

Health and Resource Management Specialist Ella Rogers (right)