Dallas, TX, Bent Tree Station Lead Retail Associate Dawn Voss (center) received her third Gold Star Award from Acting Manager, Customer Services Angelia Hicks (left) and Supervisor, Customer Services Melba Lopez (right) for a perfect transaction on a Retail Customer Experience.  She has been with the Postal Service for 38 years and plans on retiring in July.  Her husband is an Expeditor at the Dallas Main Post Office who also has 38 years of service.  Voss trains new employees and enjoys the extra challenges and responsibilities.  She likes to get things done and doing the best job that she can for her customers.  Voss commented, “I work with a really good bunch of ladies and gentleman.”

Garland, TX, Kingsley Station Retail Associate Stephen Alexander (left) received his third Gold Star Award from Manager, Customer Services Indalecio Rodriguez (right) for a perfect transaction on a Retail Customer Experience.  He was been with the Postal Service for 30 years enjoys helping and assisting customers.  Alexander remarked, “I have the best co-workers and management who helped me get this Gold Star Award.”

Dallas, TX, Richland Station Retail Associate Marilyn Griffin (right) received a Gold Star Award from Manager, Customer Services Dionne Davis (left) for a perfect transaction on a Retail Customer Experience.  She enjoys coming to work every day and helping the public.  Griffin commented, “I have a great team of co-workers and management.  They are awesome and I love working with each and every one of them.”

 

Dallas, TX, Richland Station Manager, Customer Services Dionne Davis (far left) presented her employees a drawstring backpack and safety pin for finishing second in the Safety Video Contest of Quarter 4 in 2017.

The Longview Main Post Office held a very profitable passport fair on April 28, 2018.  They processed 35 passport applications and generated $1,630 in total revenue.

Longview, TX, Main Post Office Lead Retail Associate Lisa Brown (right) answered questions for a customer about her passport application.

Longview, TX, Main Post Office Rural Carrier Patricia Adams (right) assisted a happy customer with her passport application.

 

 

Blue Ridge, TX, Post Office held a very successful passport fair on April, 28, 2018.  They processed 41 passports and generated $1,370 in total revenue.  Future passport fairs will be scheduled based on the customer turnout at this one.

Postmaster Leta Porter (left) and Retail Associate Jennifer Aguirre (right) assisted many customers in obtaining their new and renewed passports.

Customers from all over the area took advantage of the speed and convenience in attaining their passports at the passport fair.

Carrollton, TX, Rosemeade Station held a very productive passport fair on April, 28, 2018.  They processed 55 passports and generated $2,435 in total revenue.

Retail Associate Jimmy Thompson (left) processed a family’s passport applications.

Retail Associates Randal Alford (left, behind counter) and Phuong Le (right, behind counter) verified the information from several customer’s passport applications.

Retail Associates (behind counter, left to right) Angela Chandler, Randal Alford and Phuong Le processed several customer’s passport applications.

Retail Associate Angela Triche (right) assisted a family filling out their passport applications.