Dallas, TX, Northaven Station Manager, Customer Services Morris Fields received a customer compliment.

 

Dear Consumer Affairs,

 

Mr. Fields has been helpful, professional and kind with regard to my husband’s identity theft/mail case.  I appreciate his service so very much.  I am lucky to have him at my Post Office.

 

Thank you,

Happy customer

Tyler, TX, Main Post Office held a unique passport fair at the Tyler Junior College during International day on April 17, 2018 in which students, faculty and many residents in the Tyler area took advantage of renewing and applying for passport applications.  They processed 17 passports applications and generated $865 in total revenue. 

Retail Associate Bridget Mask (center, behind table) assisted a student with her passport application.

Retail Associates Bridget Mask (left, behind table) and Vermon Chatmon (right, behind table) answered questions and verified passport information from two applicants.

(Left to right) Retail Associate Bridget Mask; Officer In Charge Mike Arrambidez and Retail Associate Vermon Chatmon all posed for a picture after a very successful passport fair.

Tyler Junior College Professor of Public Science Manoucher Khosrowshahi (right) encouraged his students to renew and apply for new passports by giving them school credit in his classes.  Retail Associates Bridget Mask (left) and Vermon Chatmon (center) expressed their gratitude and thankfulness for the hospitality and student engagement that Khosrowshahi promoted.

 

 

 

 

The Frisco Main Post Office held a beneficial passport fair on April 14, 2018.  They processed 50 passport applications and generated over $2,350 in total revenue.

Frisco, TX, Main Post Office Retail Associate Eddie Hedge (left) verified the paperwork of a family’s passport application.

Frisco, TX, Main Post Office Retail Associate Erica Gordon (left) assisted a customer with her passport application.

 

 

Garland, TX, Vehicle Maintenance Facility (VMF) Garageman James Elliott (left) received his 35-year Service Award from Manager, VMF Frances Collins (right).

Garland, TX, Automotive Technician Terrance “TJ” Walker (left) received a Certificate of Appreciation from Manager, VMF Frances Collins (right) for his outstanding work performance during the year of 2017.

Garland, TX, Automotive Technician Luis Beltran (left) received a Certificate of Appreciation from Manager, VMF Frances Collins (right) for his outstanding work performance during the year of 2017.

Garland, TX, Automotive Technician Billy Donahue (left) received a Certificate of Appreciation from Manager, VMF Frances Collins (right) for his outstanding work performance during the year of 2017.

 

 

 

 

 

Dallas District the Mckinney Post Office featured in Lead To Win – April 13, 2018.

 

 

 

Dallas, TX, Brookhollow Station Retail Associate Angela Henderson (center) received her fourth Gold Star Award from Manager, Customer Service Operations Rod Coleman (left) and Manager, Customer Services Cloteal Hutchins (right) for a perfect transaction on a Retail Customer Experience.  She has been with the Postal Service for 24 years and is focused on giving great service to her customers.  They are the best part of her job.

The Red Oak Post Office was a participant in the Eastridge Elementary community service day. The students took a tour of the Post Office (below) and got to see the inside of a mail truck (above).