Grand Prairie, TX, Fountain Station Retail Associate Teresa Legaspi (left) received her 29^th Gold Star Award from Supervisor, Customer Services Tammy McCutcheon (right) for a perfect transaction on a Retail Customer Experience.  She has been with the Postal Service over 30 years and has established a Gold Star standard for customer service in Grand Prairie.

Mabank, TX, Retail Associate Gabrielle Raibon (left) received her second Gold Star in a row from Postmaster Janet Campbell (right) for a perfect transaction on a Retail Customer Experience.  She strives to give exceptional service to all her customers. Campbell remarked, “I’m very proud of the outstanding service all my Clerks provide to the community.  They make a great team.”

Mabank, TX, Letter Carrier Ashley Chappell (right) was named the Best Postal Worker/Carrier by the Cedar Creek Lake Community Newspaper, The Monitor.  She was joined by Postmaster Janet Campbell (left) who congratulated her on this fantastic achievement.

Dallas, TX, Northaven Station (left to right) Retail Associates Dwayne James, Shelia Buggs, Kimberly Pierce, Deborah Hamilton, Mavis Carter and Acting Manager Customer Services Morris Fields all received a customer compliment.

 

To whom it may concern,

 

Please express my sincerest gratitude to the staff at the Northaven Station in Dallas, Texas.  They have consistently been friendly, helpful and knowledgeable, even during the busiest of times.  There are many complaints about the Post Office these days and I suspect there are fewer people who bother to send compliments.  I will also write a complimentary letter to the Postmaster as well as to the local supervisory staff expressing my gratitude.  Please let them know that this loyal customer cares and appreciates the staff at Northaven!

 

Thank you,

 

Happy Customer

 

Dallas, TX, Preston Royal Retail Associate Ebone Ford (left) received a Gold Star Award from Supervisor, Customer Services Mary Brackeen (right) for a perfect transaction on a Retail Customer Experience.  She enjoys her job and giving excellent service to her customers with a smile. 

The Dallas District wore red on National Wear Red Day in support of Heart Disease Awareness.

The Dallas District Acting District Manager Julie Gosdin (second right) and her staff wore red in support of Heart Disease Awareness on February 2, 2018.

The Dallas District Marketing Department wore red on National Wear Red Day in support of Heart Disease Awareness.

 

Dallas District Supervisor, Business Mail Entry Andrea Marshall received a promotion and will going back to the Fort Worth District where she started her postal career.  Her last day was February 2, 2018.  She will be missed but the district wishes her the best on her new endeavor as Manager, Business Mail Entry.  Marshall remarked, “I have met so many wonderful people along the way and have developed some great friendships that I will always cherish.  I will miss you all.”