Dallas, TX, Bent Tree Station Retail Associate Sally Poer (right) received a Gold Star Award from Supervisor, Customer Services Frank Williams (left) for a perfect transaction on a Retail Customer Experience.  She has worked for the Postal Service for 32 years and enjoys interacting with the customers and her co-workers.  Poer strives to do her best all the time.  She commented, “My husband and I both met at the Post Office.  We were married for 21 years before he passed away.  If it wasn’t for him, my life would not be what it is now.” 

The Hutchins Post Office held a Passport Fair on January 27, 2018.  The processed 75 passports and generated $3242 in total revenue.  The following pictures are from that event.

Hutchins, TX, Postmaster Marjorie Ledbetter (right, behind counter) assisted some customers with the passport applications.

Hutchins, TX, Retail Associate Kasha Champion (right) assisted two customers with their passport paperwork.

Hutchins, TX, Retail Associate Carla Simon (behind the desk) prepared paperwork for a customer’s passport application.

Hutchins, TX, Retail Associate David Petitt (left, behind counter) processed a customer’s passport application.

Hutchins, TX, (left to right) Retail Associates Carla Simon and David Petitt; Postmaster Marjorie Ledbetter and Retail Associate Kasha Champion all posed for a picture after a very successful Passport Fair.

 

 

 

Waxahachie, TX, Mail Processing Clerk Beverly Thompson (right) received her 30-year Service Award from Postmaster Sonji Butler (left).

Waxahachie, TX, Letter Carrier Stephanie Splawn (left) received her 30-year Service Award from Postmaster Sonji Butler (right).

Dallas, TX, Medrano Station Retail Associate Prakuzhy Sebastian (center) received his second Gold Star Award from Acting Manager, Customer Services Dionne Davis (left) and Supervisor, Customer Services Mary Gomez (right) for a perfect transaction on a Retail Customer Experience.  He has been with the Postal Service for 32 years.  Sebastian helps people to the best of his ability and enjoys the gratification of a happy customer.  He remarked, “I have a nice family and my co-workers are really good here.  We have excellent team work.”

Dallas, TX, Farmers Branch Station Letter Carrier Roberta Lusty (right) received her 35-year Service Award from Manager, Customer Services Vanya Johnson (left).

Dallas, TX, Farmers Branch Station Letter Carrier Roberta Lusty (front row, third right) received her 35-year Service Award from Manager, Customer Services Vanya Johnson (front row, third left).  She was joined by her co-workers who congratulated her for her longevity and hard work.

Dallas, TX, Farmers Branch Station received a catered breakfast for their hard work during the past peak season.

 

 

The Dallas District Executives received a “Certified Engaged Team” Award for their engagement score that ranked in the top 75^th percentile of Gallup’s global client database with a minimum of 75 percent participation rate in the survey during Quarter four of 2017.

Dallas District Manager, Post Office Operations Johnny Wright (right) was presented trophies for Best Overall Quarterly Retail Customer Experience scores and Best Quarterly Wait Time In Line scores during Quarter 4 of 2017 from the previous quarter winner, Postmaster Yulonda Francis-Love (left).

Frisco, TX, Main Post Office Retail Associate Eddie Hedge (center) received his second Gold Star Award from Manager, Post Office Operations CJ Tabbot (left) and Postmaster Ellie Huskey (right) for a perfect transaction on a Retail Customer Experience.  He is a U.S. Army veteran and has been with the Postal Service for 19 years.  Hedge enjoys working with customers and providing excellent customer service.