Dallas, TX, Juanita Craft Station Supervisor, Customer Services Bryon Blair received a customer compliment for retrieving a lost package.  He remarked, “It’s all about making the customer happy.”

 

Mr. Thompson,

 

I would like to extend a compliment to Supervisor Bryon Blair for personally working hard to retrieve a package that I mailed incorrectly.  Many things happened with the package and I and the recipient had lost hope of retrieval, but as of yesterday I understand that Bryon had not given up.  He located the package and ensured the contents were still inside.  I am sure most USPS employees don’t receive much credit for all the hard work and long hours that are put forth in an effort to keep the U.S. Postal system working efficiently.  So, I did not want Bryon’s efforts to go without notice.  The packaged contained a special order item valued over the provided $100 insurance and without retrieval, I would have lost money.  I spoke with over 10 USPS employees from the customer service line, to consumer affairs, to postal inspection services, and to the local office in which Bryon is employed.  I will say the only consistency found was with Bryon and his associates within the local office. 

 

Thank you!

Dallas, TX, Preston Station Retail Associate Leslie McCullough received a customer compliment from a happy customer.  She has been with the Postal Service for 32 years and enjoys meeting new customers, and interacting with them.  McCullough commented, “I think family is very important.  I love my family.”

 

Dear Ms. Postmaster General Brennan,

 

Leslie McCullough is such an outstanding employee that I just wanted to make double sure that she is recognized for her excellent work. If you got to know her, you would definitely love to have “many more Leslies” working at the United States Post Office.

 

Thank you for all the work you do for us maintaining this important department in our government that helps all of us citizens.

 

My very best wishes to you.

Dallas, TX, Spring Valley Retail Associate Telidia Foy (left) received her third Gold Star Award from Sales Retention Team Supervisor, Customer Services Helena Mensah (right) for a perfect transaction on a Retail Customer Experience.  She has been with the Postal Service for 11 years and enjoys interacting with the customers.  Foy commented, “I’m proud to do my job properly and I enjoy the work that I do.”

Dallas, TX, Joe Pool Retail Associate Angela Webber (left) received her second Gold Star Award from Manager, Customer Services Vangie Dyess (right) for a perfect transaction on a Retail Customer Experience.  She has been with the Postal Service for 32 years and enjoys working with people.  Webber credits her success to her family and the values that they taught her. 

North Texas Processing and Distribution Center (P&DC) employees are number two in the nation processing mail on the high speed tray sorter machine.  Pictured above and the two photos below are members of this team. (Front row, left to right) Supervisor, Distribution Operations Phyllis Scott; Mail Handlers Mini Devasia; Carol Cephas; Larry Wade; Tramell Reese; Fayad Ali; Rojan Thomas; Jon “Geno” Garcia; Winnie Benton-Washington; Manager, Distribution Operations Erick Williams; (second row) Mail Handlers Gerry Buford; Keith Buckner; Ronald Edwards; Ronald Riggens (white hat) and Jacquet Triggs. 

Pictured left to right are: Manager, Distribution Operations Erick Williams; Mail Handlers Kelvin Wilson; Diane O’Neil; Melvin Singh; Barinder Bajaj and Tony Meyering.

Pictured front row left to right are: Mail Handlers Jason Williams; Jacquette Triggs, Ronald Edwards; Jonathan Parks; Winnie Benton-Washington; (second row) Minnie Devarsia; Ronald Edwards; Karen Chavez; Melvin Singh; Jon “Geno” Chavez; Rojan Thomas and Tramel Reese.

 

 

Lancaster, TX, Retail Associate Latoya Jackson (left) received her sixth Gold Star Award from Postmaster George Bowling (right) for a perfect transaction on a Retail Customer Experience.  Bowling commented, “As a Postmaster it makes me proud to observe Latoya interacting with customers every day with a smile and positive attitude no matter what the circumstances.”

Dallas, TX, Pleasant Grove Station Retail Associate Sam Washington (left) received his second Gold Star Award from Supervisor, Customer Services John Pride (right) for a perfect transaction on a Retail Customer Experience.  He has been with the Postal Service for 32 years and is proud to represent the brand.  Washington remarked, “The best part of my job is helping the customers.”