Sulphur Springs, TX, Retail Associate Charma Lou Owings (above) accepted her first Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Dallas District Manager, Safety Elvin Rembert (above) received a Letter of Appreciation signed by Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month.

Dallas District Acting Safety Specialist Byron Bridges (above) received a Letter of Appreciation signed by Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month.

Dallas District Safety Specialist Gabe Carreon (above) received a Letter of Appreciation signed by Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month.

Dallas District Employee Development Specialist Melvin Price (above) received a Letter of Appreciation signed by Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month.

Dallas District Staffing Specialist Michael Harrigan (above) received a Letter of Appreciation signed by Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month.

Dallas District Administrative Assistant Karla Robinson (above) received a Letter of Appreciation signed by Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month.

Wylie, TX, Retail Associate Tsegaye Asfaw (above) displayed his first Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

A message from the District Manager Scott Hooper...

Preventing Heat-Related Illness As summer approaches and the days get longer, the dangers of working outside during hot weather also increases. Knowing how to work safely in hot weather can help prevent heat exhaustion and heat stroke. Heat exhaustion symptoms include cool, moist skin; heavy sweating; headache; nausea or vomiting; dizziness; light headedness; weakness; thirst; irritability; and a fast heartbeat. Here are first-aid guidelines for people who experience heat exhaustion: Call 911; sit or lie down in a cool, shaded area; drink plenty of water or other cool beverages; use cool compresses or ice packs if available; and do not return to work that day. Heat stroke symptoms include confusion; fainting; seizures; excessive sweating or red, hot, dry skin; and a very high body temperature. Here are first-aid guidelines for people who experience heat stroke: Call 911; rest in a shaded, cool area; loosen clothes; remove outer clothing; use a fan and place cold packs under armpits if available; wet clothing with cool water; apply ice packs, cool compresses or ice if available; drink water or other fluids as soon as possible; and stay with the victim until help arrives. The following are some proactive steps to avoid heat-related illnesses: • Hydrate before, during and after work. Drink at least 8 ounces of water every 20 minutes. • Dress appropriately for the weather. On warm days, wear light-colored, loose-fitting and breathable clothing to keep your body temperature down. • If you experience discomfort while wearing a face covering, remove it until the discomfort ceases. However, you should continue to practice social distancing when you come into contact with others. • Use the shade to stay cool. When possible, use shaded areas to stay out of direct sunlight. Thank for all that you do to serve our customers throughout the year, but especially during the summer months. Remember to watch out for signs of heat illness in yourself and your co-workers and report any symptoms to your supervisor right away.

Arlington, TX, Melear Station Retail Associate Juan Zuloaga (above) was selected as the Texas District 1 week 37 winner of the “Say my Name” Point of Sale (POS) Survey contest. Texas District 1 Retail challenged the SSAs to have customers complete the POS survey and mention their name along with a positive verbatim comment. For each mention the employee earns an entry into the weekly drawing.

Mesquite, TX, Main Post Office (MPO) Letter Carrier Bobby Shoffeitt (left) received his 25-year Service Award from Postmaster Angela N. San Miguel (right).

Harleton, TX, Rural Carrier James Hagood (left) received his 35-year Service Award from Postmaster Martha Rose (right).

Grand Prairie, TX, Main Post Office (MPO) Retail Associate Irma Danner (above) recently helped a company who has a line of luxury home goods. She used Clerks Care to submit the contact information to Business Development Specialist Anthony Sanchez and Field Sales Representative James Allen. The customer was looking for a cost-effective way to ship their products. After their discussions, they decided to use the Postal Service. Thanks to Danner’s goodwill and appreciation for her customer, she was able to recognize an opportunity to help and get them into the right hands. This sale will generate more than $132,800 of estimated annualized revenue for USPS. She continues to engage customers at her lobby to identify new businesses and generate revenue.

Lewisville, TX, Postmaster Venora Lowery (above) recently helped an emergency care company. She used Business Connect to submit the customer’s contact information to Business Development Specialist Jenny Yoo, who followed up the lead. Yoo consulted with Senior Sales Executive Victoria Davila. The customer wanted economical, reliable services to market their business in the surrounding area. They decided to use Every Door Direct Mail (EDDM). Thanks to Lowery’s efforts in noticing potential revenue and her due diligence to get this customer in the right hands, this sale will generate more than $405,000 of estimated annualized revenue for USPS. She continues to engage with customers at the lobby to identify new businesses and generate revenue.

Dallas, TX, Bent Tree Station Retail Associate Shavonne Pierce (above) recently helped a local business that ships beauty, cosmetic and personal care items via eCommerce. She used Clerks Care to submit the contact information to Business Development Specialist Anthony Sanchez and Field Sales Representative Audrey Kemper. The customer was looking for a cost-effective way of shipping their new products. After their discussions, they decided to ship with USPS. Thanks to Pierce’s goodwill and appreciation for her customer, she was able to recognize an opportunity to help her customer and get them into the right hands. This sale will generate more than $114,028 of estimated annualized revenue for the Postal Service. Pierce continues to engage customers at her lobby to identify new businesses and generate revenue.

Dallas, TX, Brookhollow Station City Carrier Lyndon Huston (above) recently helped company that specializes in unique, organic coffees and teas. He used Customer Connect to submit the contact information to Business Development Specialist Jenny Yoo and Sales Executive Carrie Davis. The customer was looking for a cost-effective way of shipping their new products. After their discussions, they decided to ship with USPS. Thanks to Huston’s goodwill and appreciation for his customer, he was able to recognize an opportunity to help his customer and get them into the right hands. This sale will generate more than $81,602 of estimated annualized revenue for the Postal Service. Huston continues to engage customers on his route to identify new businesses and generate revenue.

Sulphur Springs, TX, Retail Associate Christine Miles (above) recently helped a company that is a one-of-a-kind specialty bookstore with signed books donated by the authors. They also have a monthly subscription service. She used Clerks Care to submit the contact information to Business Development Specialist Jenny Yoo and Senior Field Sales Representative Kasey Ellis. The customer was looking for cost saving shipping. After their discussions, they decided to use USPS. Thanks to Mile’s goodwill and appreciation for her customer, she was able to recognize an opportunity to help her customer and get them into the right hands. This sale will generate more than $284,862 of estimated annualized revenue for the Postal Service. Miles continues to engage customers at her lobby to identify new businesses and generate revenue.

Dallas, TX, Pleasant Grove Station Retail Associate Zina La Cour (above) helped a ecommerce company shipping organic soaps for people with skin conditions. She used Clerks Care to submit the contact information to Business Development Specialist Anthony Sanchez and Senior Field Sales Representative Kasey Ellis. The customer was looking for a cost-effective way to ship their products. After their discussions, they decided to use USPS. Thanks to Cour’s goodwill and appreciation for her customer, she was able to recognize an opportunity to help her customer and get them into the right hands. This sale will generate more than $59,748 of estimated annualized revenue for the Postal Service. Cour continues to engage customers at her lobby to identify new businesses and generate revenue.

Dallas, TX, Parkdale Station Letter Carrier Jerald McGee (left) received his 35-year Service Award from Supervisor, Customer Services Marian Chism (right).

Mesquite, TX, Carrier Annex Letter Carrier Phillip Morris (center) received his Official Retirement Certificate from Postmaster Angela N. San Miguel (right) and Manager, Customer Services Jinu Varghese (left). His last day was May 28, 2021 and he had 36 years with the Postal Service.

Mesquite, TX, Carrier Annex letter carriers and family members were in attendance for the retirement ceremony and wished him well on his future endeavors.

Veteran photos

Dallas District Delivery Support Specialist Stacey Lindsey (left) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manager, Operation Programs Support Virgil Cosma (right).

Dallas, TX, White Rock Station (from left) Letter Carriers Steven Smith; Rodney Cooper, Jr.; Titus Brown; David Shields; Johnny Compian; Daryl Lewis; Pedro Zavala; received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manager, Customer Services Cathy Jones (fourth right).

Dallas, TX, Main Post Office (MPO) Box Section (from second left) Mail Processing Clerk Richard Benevides; Retail Associate Arthur Treadwell; Mail Processing Clerk Donald Johnson; General Expeditor Dwayne Clark; and Mail Processing Clerk Eloy Garcia received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Supervisor, Customer Services Derrick Mcgaughy (far left).

Dallas, TX, Pleasant Grove Station Laborer Custodial Melvin Taylor (left), and Laborer Custodial Rochelle Williams (right) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manager, Customer Services Tammy Nelms (center).

Dallas, TX, Pleasant Grove Station Letter Carrier Christopher Young (left) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manager, Customer Services Tammy Nelms (right).

Dallas, TX, Pleasant Grove Station Letter Carrier Luis Delacruz (right) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manager, Customer Services Tammy Nelms (left).

Dallas, TX, Pleasant Grove Station Letter Carrier Allenson Burrell (far left); Georgina Mendoza (second left); and Ruben Molinar (far right) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manager, Customer Services Tammy Nelms (second right).

Dallas, TX, Spring Valley Station (from left) Manager, Customer Services Marq Hoil presented Letter Carriers Chuck Neely; Douglas McCarrell; Ted Washington; and Robbin Moon with a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month.

Dallas, TX, Main Post Office (MPO) Box Section Mail Processing Clerks Jose Martinez (left) and Charles Tobias (right) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Supervisor, Customer Services Laventa Harris (center).

Dallas, TX, Beverly Hills Station (from left) Letter Carriers Rashad Stevenson; John Brown; Lewis Kendrick; Jose Sanchez Garza; Durmon Nolting; and Rural Carrier Billy Johnson received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manager, Customer Services Priscilla Jacksons (third left).

Dallas, TX, Parkdale Station Letter Carrier Tommy Davis (left) and Letter Carrier Jody Isom (right) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manager, Customer Services Jennifer Peterson (center).

Dallas, TX, Brookhollow Station Letter Carriers (from left) Luan Tran; Leroy Saenz; Richard Galvan; Curtis Goffner; Laborer Custodial Jonathan Lane; Letter Carries Thomas Rivers; and Frank Robinson, III. received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month.

Dallas, TX, Downtown Station Laborer Custodial Nichelle Price (right) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manger, Customer Services Ramon Coleman (left).

Dallas, TX, Downtown Station Retail Associate Montique Boyd (left) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manger, Customer Services Ramon Coleman (right).

Dallas, TX, Downtown Station Retail Associate Westly Jones (left) and Letter Carrier Darriel Smith (right) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manger, Customer Services Ramon Coleman (center).

Dallas, TX, Robert E. Price Station Letter Carriers (from left) James Evans; DeCorian Land; Douglas Anderson; Biagio Randazzo; Zelma Norward; Kenneth Brown; Desmond Person; Kenneth Barnwell; Quang Trinh; and Donis Francois received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month.

Dallas, TX, Main Post Office (MPO) Box Section Mail Processing Clerks Talib Salahuddin (left) and Wathena Henry (right) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Supervisor, Customer Services Laventa Harris (center).

Dallas, TX, Main Post Office (MPO) Box Section Mail Processing Clerk Terry Scott (right) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Supervisor, Customer Services Laventa Harris (left).

Dallas, TX, Prestonwood Station (from left) Manager, Customer Services Listed Anthony Atkinson; Letter Carriers Joseph Grymes; Robert Reedy; and William Lee received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month.

Dallas, TX, Caesar Clark Station Manager, Customer Services Scott McCain (above) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month.

Dallas, TX, Northwest Station (from second left) Letter Carriers LaMarcus Hutchins; Jose Cardenas; Mark Jarvis; Eric Grant; and D.D. Hurd received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manager, Customer Services Gail Aycock (far left) and Supervisor, Customer Services Shirlonda Gillespie (far right).

Dallas, TX, Downtown Station Letter Carrier Craig Jones (left) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manger, Customer Services Ramon Coleman (right).

Dallas, TX, Downtown Station Retail Associate Angelnett Johnson (left) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manger, Customer Services Ramon Coleman (right).

Dallas, TX, Downtown Station Letter Carrier Harold Kearney (left) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Manger, Customer Services Ramon Coleman (right).

Dallas, TX, Vickery Station (from left) Letter Carriers Kevin Allen; Trance Robinson; Manager Customer Services Muhammed Jan; Letters Carriers John Foster; and Reynolds Bell received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month.

Dallas, TX, Northaven Station Manager, Customer Services Brittney Rucks (front, center) and (from left) Letter Carriers Claudio Benitez; John Lindsey; Bobby Jones; Emad Taheri; Daniel Mata; Anthony Fischer; Loren Evans; and Aric Johnson received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month.

Dallas, TX, Station A Letter Carrier Paul Armstrong (right) received a Letter of Appreciation signed by the Postmaster General Louis Dejoy and a Veteran’s cup in honor of Military Appreciation Month from Supervisor, Customer Services Joe Dominguez (left).