Thursday, July 23, 2020

A message from the District Manager Scott Hooper…


Staying Safe in Summer Heat


Here are some quick tips for battling the heat:

  1. Hydrate before, during and after work. Prevention is important, so make sure to maintain good hydration by drinking at least 8-ounces of water every 20 minutes.
  2. Dress appropriately for the weather. On warm days, make sure to wear light colored, loose fitting, breathable clothing to keep body temperatures down.
  3. Utilize shade to stay cool. When possible, use shaded areas to stay out of direct sunlight.
  4. Know the signs of heat stress. You should understand what heat stress is, and how it can affect your health and safety. Here are some things to look out for:
    1. Hot, dry skin or profuse sweating
    2. Headache
    3. Confusion or dizziness
    4. Nausea
    5. Muscle cramps
    6. Weakness or fatigue
    7. Rash
Additionally, due to the coronavirus pandemic, the Centers for Disease Control and Prevention recommends wearing cloth face coverings where social distancing measures are difficult to maintain. If you experience difficulty breathing or discomfort as a result of the heat while wearing a face covering, you should remove the covering until the discomfort ceases. However, if you decide to remove the face covering, you should continue to practice social distancing.

Finally, if you or a co-worker experience signs of heat stress or another heat-related illness, call 911 immediately and notify your supervisor. Thank you for working safely and for all that you do, as you continue serving our customers.


Monday, July 20, 2020

Dallas District Leading The Way

Tyler, TX, Postmaster Michael Arrambidez (above) recently helped a privately owned business selling microphone stands mainly on eBay and their own website. He used Business Connect to submit the contact information to Business Development Specialist Jenny Yoo. Yoo teamed with Senior Field Sales Representative Kasey Ellis and contacted the customer. The customer wanted cost saving shipping, fast delivery, and customer service to compete with their competitors. Thanks to Arrambidez’s professionalism and desire to help the customer, this sale with generate more than $317,965 of estimated annualized revenue for the USPS.  He continues to engage customers at his Post Office to identify new businesses and to generate revenue.

Dallas Rural Carrier’s Leading The Way

Plano, TX, Main Post Office (MPO) Rural Carrier Clark Robinson (above) recently helped a company that is a producer and seller of hand crafted beef snacks. He used Rural Reach to submit the contact information to Dallas Business Development Specialist Jenny Yoo. Yoo teamed with Senior Field Sales Representative Ron Williams and contacted the customer. The customer wanted cost saving shipping that doesn’t affect product quality and the customer experience, as the company goes through a rebrand.
Thanks to Clark’s ability to recognize an opportunity to help a customer and get them into the right hands, this sale with generate more than $310,000 of estimated annualized revenue for the USPS. He continues to engage customers on his route to identify new businesses to generate revenue.

Dallas Clerks Leading The Way

Rockwall, TX, Retail Associate Brian Brandeberry (above) recently helped a publishing company with their shipping needs who have over 600,000 subscribers to the company’s magazine that captures the upscale lifestyle brands of DFW local life.  He used Clerks Care to submit the contact information to Dallas Business Development Specialist Jenny Yoo. Yoo teamed with Senior Field Sales Representative Kasey Ellis and contacted the customer. The customer was looking for a cost effective way of mailing their magazine to increase its subscription base.
Thanks to Brandeberry’s goodwill and appreciation for his customers, he was able to recognize an opportunity to help his customer and get them into the right hands. This sale generated more than $882,000 of estimated annualized revenue for the USPS. Brandeberry continues to engage customers at the lobby to identify new businesses and to generate revenue.
Caddo Mills, TX, Retail Associate Supattar Phannithi (above) recently helped a company that manufactures quality golf products and accessories. The company was using a competitor for their shipping needs and was in need of a fast, cost saving shipping solution. Supattar used Clerks Care to submit the contact information to Dallas Business Development Specialist Jenny Yoo. Yoo teamed with Senior Field Sales Representative Kasey Ellis and contacted the customer.  
Thanks to Phannithi’s willingness and appreciation for her customers, she was able to recognize an opportunity to help her customer and get them into the right hands. This sale generated more than $159,600 of estimated annualized revenue for the USPS. She continues to seek out opportunities and identify new businesses to generate revenue.
Lancaster, TX, Retail Associate Latoya Jackson (above) recently helped a local business that ships custom crafts and household items. She used Clerks Care to submit the contact information to Business Development Specialist Anthony Sanchez who followed up on the lead. The customer wanted cost saving shipping options and a reliable service. Thanks to Jackson’s willingness to help her customers, she was able to recognize an opportunity to help her customer and get them into the right hands. This sale with generate more than $8,280 of estimated annualized revenue for the USPS. She continues to engage customers at her window to identify new businesses that generate revenue.

Greenville, TX, Main Post Office (MPO) Retail Associate Jacqueline Wilson (above) recently helped a local customer who is a Hot Wheels enthusiast and ships miniature model vehicles. She used Clerks Care to submit the contact information to Business Development Specialist Anthony Sanchez who followed up on the lead. The customer wanted cost saving shipping options and a reliable service. 
Thanks to Wilson’s willingness to help her customers, she was able to recognize an opportunity to assist and get them into the right hands. This sale with generate more than $19,250 of estimated annualized revenue for the USPS. She continues to engage customers on her window and identify new businesses to generate revenue.

DALLAS DISTRICT IS RACING FOR $BILLIONS

Dallas, TX, Lake Highlands Station Manager, Customer Services Emiliano Chapa (above) recently assisted a beauty supply customer with his shipping needs. The customer was looking for alternative shipping options when shipping supplies to their customers. Their supplies are being used to help Covid impacted businesses all over the United States. Chapa was happy to assist and contacted Business Development Specialist Jenny Yoo for guidance.  She reached out to Sales for assistance due to the customer needing quick implementation and a cost effective method of meeting the high demand of this transition. The Postal Service has gained valuable revenue because he was diligent in helping his customer and was dedicated to continually growing our business. Thanks to all involved, the revenue generated was $2,081,000.

Dallas, TX, Computerized Forwarding System (CFS) Manager, CFS Barrett Taylor (far left) presented Certificates of Appreciation to (from left) Supervisor, CFS Vinna Brown; Markup Clerks Alondra Jacobs; Andre Spann; and Tracy Burris for their military service during National Military Appreciation Month in May.

Dallas, TX, Computerized Forwarding System (CFS) Markup Clerk Carlos Ayson (left) received his 40-year Service Award from Manager, CFS Barrett Taylor (right).
Dallas, TX, Computerized Forwarding System (CFS) Markup Clerk Michael Williams (right) received his 35-year Service Award from Manager, CFS Barrett Taylor (right).
Dallas, TX, Computerized Forwarding System (CFS) Markup Clerk Donna Harvey (left) received her 30-year Service Award from Manager, CFS Barrett Taylor (right).
Dallas, TX, Computerized Forwarding System (CFS) Markup Clerk Glenda Lee (right) received her 25-year Service Award from Manager, CFS Barrett Taylor (right).
Dallas, TX, Computerized Forwarding System (CFS) Markup Clerk Lavern Henderson (right) received her 25-year Service Award from Manager, CFS Barrett Taylor (right).
Dallas, TX, Computerized Forwarding System (CFS) Markup Clerk Hing Wong (right) received her 25-year Service Award from Manager, CFS Barrett Taylor (right).

Dallas, TX, Preston Station Retail Associate Edward Miller (middle) received his 50-year Service Award and Certificate of Appreciation signed by the Postmaster General (PMG) Louis DeJoy which was presented by Postmaster Yulonda Love (left) and Supervisor, Customer Services Kevin Lanier (right).
Dallas, TX, Postmaster Yulonda Love (left) read Edward Miller’s (right) Service Award to the employees of Preston Station.
Dallas, TX, Preston Station Retail Associate Edward Miller (middle) received his 50-year Service Award and Certificate of Appreciation signed by the Postmaster General (PMG) Louis DeJoy which was presented by Postmaster Yulonda Love (left) and Supervisor, Customer Services Kevin Lanier (right).
Dallas, TX, Preston Station Retail Associate Edward Miller (middle) received his 50-year Service Award and Certificate of Appreciation signed by the Postmaster General (PMG) Louis DeJoy which was presented by Postmaster Yulonda Love (left) and Supervisor, Customer Services Cathey Jones (right).
Dallas, TX, Preston Station Retail Associate Edward Miller Edward Miller (left) spoke to his coworkers on his 50 years of accomplishments with Supervisor, Customer Services Cathey Jones (right).
 

Monday, July 13, 2020

Addison, TX, Retail Associate Mathew Abraham (above) received his fifth Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Coppell, TX, Retail Associate Marcus Jones (above) received his first Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Going the Extra Mile

Dallas, TX, Processing & Distribution Center (P&DC) Motor Vehicle Operator Ricky Hanks (above), does exactly that every day. He has been praised by all the employees on his route for his hard work, dedication and willingness to go the extra mile. The employees at Preston Station are particularly pleased with his performance and more importantly his positive attitude that he brings to work every day. He is always willing to lend a helping hand and going above and beyond his normal duties and willing to do so when necessary. The Postmaster of Dallas, Yulonda Love, said Mr. Hanks truly understands the term “teamwork” and praised him for being a team player for the organization.

A local bakery, Nothing Bundt Cakes brought treats to the Plano Main Post Office (MPO)) front line workers in appreciation for all they do on a daily basis. Pictured are Postmaster Dave Webster (left), Acting Manager, Customer Services Jinu Varghese (back, center) and Supervisor, Customer Services Whitely Greathouse (front, right).