Monday, June 24, 2019
On June 13, 2019, the Dallas District had an Executive Safety and Health Committee Meeting for Quarter 3 at the North Texas Processing & Distribution Center. District Manager Scott Hooper (standing) welcomed attendees to the event and discussed the importance of working safely and the impact unsafe practices can have on employees and the people around them. He also discussed what employees can do to improve safety throughout the district.
Employee Engagement
Ambassador Paula Hines (standing) spoke to the attendees about the importance
and benefits of having engaged employees in the work place.
The following Post Offices
discussed what practices and procedures they put in place to improve safety and
engage the workforce.
Grand Prairie, TX, Main Post
Office Safety Ambassador Gloria Flores (standing, far left) and Postmaster
Anthony Willis (standing, second left)
Mabank, TX, Postmaster Janet
Campbell (standing, left) and Safety Ambassador Gilbert Mitchell (standing,
right)
Members of MPOO 5 group (from
left) Rice Postmaster Rodney Richman; Forney Postmaster Danette Steward;
Rockwall Postmaster Nichole Higgs; Mabank Postmaster Janet Campbell; Wills
Point Postmaster Bruce Morphis; Edgewood Postmaster Lisa Lyons; Wylie
Postmaster Marsha Mendoza; Cedar Hill Postmaster Angelia Hicks; Grand Saline
Postmaster Connor White; and Eustace Postmaster Robert Quillen
Rockwall TX, Post Office (from left) Supervisor, Customer Service Valerie Paz; Safety Ambassadors Harley Ramirez; Byron Velasquez; David Sikes; Tadia Woods; and Postmaster Nichole Higgs
Dallas, TX, University Station Manager, Customer Services Tina Young discussed what practices and procedures were put in place to improve safety and engage the workforce.
Dallas, TX, Juanita Craft Station Manager, Customer Services Dionne Davis (left) and Safety Ambassador Twasky Smith (right)
Richardson, TX, Main Post Office Safety Ambassador Dee McGinnis (standing, left) and Office In Charge Edgar Moreno (standing, right)
McKinney, TX, Main Post Office Safety Ambassador Ken Scalf (standing, left) and Postmaster Jeff Jenkins (standing, right)
Frisco, TX, Main Post Office Postmaster Carlnell Hardy (standing, left) and Safety Ambassador Michelle Cherry (standing, right)
Thursday, June 20, 2019
A message from the District Manager Scott Hooper…
Severe Weather: Be Aware and
Prepare
Over the last couple of weeks the North Texas area has experienced severe thunderstorms, tornadoes, and hail, which has caused significant property damage and extensive power outages. Regardless of location, if conditions are right, severe weather could happen anywhere.
Over the last couple of weeks the North Texas area has experienced severe thunderstorms, tornadoes, and hail, which has caused significant property damage and extensive power outages. Regardless of location, if conditions are right, severe weather could happen anywhere.
The
safety and well-being of all postal employees, and their families, is extremely
important to our organization and to me. I would like to remind everyone of the
importance of being aware of potential hazards and preparing for emergencies.
Stay safe by knowing the risk, having an emergency plan, and understanding what
to do in case of severe weather.
For
example, do you know the difference between a “watch” and a “warning”?
A watch means there is a possibility of hazardous weather and you should have a
plan in case a storm threatens. A warning means the event is occurring, is
imminent, or is likely, and you must take action immediately to save property
and lives.
All of
us should have an emergency plan in place, both at work and at home. At work,
pay close attention to safety talks and practice drills. Every postal facility
has an emergency action plan. This plan is updated and reviewed annually, and
informs you on what to do and where to go, in the event of severe weather.
Depending on the type of emergency, you should know where the nearest emergency
exits are, where your work unit’s designated assembly point is, and when and
where to shelter-in-place.
At
home, be aware and prepare by following these tips:
•
Stay
informed through radio, TV or the Internet.
•
Make
sure to have a family communication plan in place – one that all family members
understand and practice.
•
Have
all family members' and other important phone numbers written down or memorized
•
Have an
emergency kit and at least three days of food and water
Safety
is a core value of the Postal Service. Know the risk, know the plan, and know
how to react when severe weather strikes. Don’t wait until you’re in an
emergency to know what to do. Be aware and prepare, so when the time comes,
you’ll be ready to act.
Monday, June 17, 2019
Dallas,
TX, Parkdale Station Retail Associate Shondra Blair (right) received her fifth
Gold Star Award from Supervisor, Customer Services Cleonte Grafton (left) for a
perfect transaction on a Retail Customer Experience. She strives to give excellent service in
order to help people in their everyday lives.
Dallas,
TX, University Station Letter Carrier Saundra Ray (center, holding certificate)
received her 35-year Service Award presented by (front row, from left) Supervisors,
Customer Services Venecia Green-Miller, Gregory Boswell, and Gilda Yates.
She was joined by her co-workers who congratulated her on this outstanding
achievement.
Dallas, TX, Bent Tree Station
Retail Associate Robette Lee (second right) received her fourth Gold Star Award
from Manager, Customer Services Henry Kpandeyenge (far right) for a perfect
transaction on a Retail Customer Experience.
She was joined by her fellow Retail Associates Sharde Young (far left)
and Shavonne Pierce (second left)
who congratulated her on this fantastic achievement. Lee was very grateful to all her co-workers
for helping her achieve this award.
Dallas, TX, Farmers Branch
Station Retail Associate Mary Abraham (right) received her fifth Gold Star
Award from Supervisor, Customer Services Thuy Pham (left) for a perfect
transaction on a Retail Customer Experience.
She strives to give exceptional customer service to all her customers
and is grateful to have a great team of co-workers who support each other.
Dallas, TX, Joe Pool Station
Retail Associate Iesha Isaac (left) received her first Gold Star Award from
Manager, Customer Services Alexis Page-Richardson (right) for a perfect
transaction on a Retail Customer Experience.
She enjoys the unique challenges of each day. Isaac commented, “I’m
proud to put a smile on the customer’s face, especially the elderly ones.”
Dallas, TX, Preston Station
Retail Associate Leslie McCullough (left) received her first Gold Star Award
from Manager, Customer Services Tracy Brice (right) for a perfect transaction
on a Retail Customer Experience. She
comes from a postal family and has been with the Post Office for 34 years. McCullough enjoys interacting with her
co-workers and is proud to work for government.
Dallas, TX, Juanita Craft
Station Letter Carrier Victor Dupree (right, holding plaque) received his
30-year Service Award from Supervisor, Customer Services Marian Chism (left,
holding certificate). He was joined by
his co-workers who congratulated him on this exceptional achievement.
Dallas, TX, Juanita Craft
Station Letter Carrier Steven Dickerson (holding certificate) received his
30-year Service Award from Supervisor, Customer Services Marian Chism (left,
holding certificate). He was joined by
his co-workers who congratulated him on this remarkable achievement.
Dallas, TX, Juanita Craft
Station Letter Carriers posed for a picture in honor of the dads for Father’s
Day. Monday, June 10, 2019
Seagoville, TX, Retail
Associate Carla Fuchs (center) received her 35-year Service Award from Manager,
Post Office Operations Brandi Smith (left) and Postmaster Louiza Missi
(right). Missi remarked, “I’ve known
Carla for a long time. She was my mentor
when I started at the Post Office and has been there for me throughout the
years. She is awesome.”
The
Plano Northwest Station held a passport fair on June 1, 2019. They processed 144 passports and generated $5,580 in total revenue.
Retail Associate Victor Davis
(right) processed customer’s passport application.
Addison Retail Associate Rita
Kuruvilla (right, behind desk) who was helping out at the event, verified the
paperwork of a passport application.
Retail Associate Reinaldo “Ray”
Vaquedano (left) assisted customers with their passport applications.
Retail Associate Connie
Saucedo (left) answered questions for a customer pertaining to his passport
application.
Texarkana Retail Associate Julia
Levingston (behind desk) who was helping out at the event, processed the
paperwork of a passport application.
Carrollton,
TX Main Post Office Lead Retail Associate Roman Hailemariam (above) has a
heartwarming story on achieving the American dream. In 1999, she was
living in Ethiopia and won a diversity lotto to come to the United
States. Hailemariam arrived in Atlanta to a family friend in March of
2000. She got her first job at a gas station and then got a second job at
a smoothie company. In 2001, she met her husband who worked for the Post
Office and moved to Dallas. Hailemariam received her citizenship in 2008
and they moved to Louisiana in 2011, when she applied for a job as a
clerk. Hailemariam came back to Dallas in 2013 and worked at the
Northaven Station before transferring to the Carrollton Main Post Office where
she has been giving exceptional customer service to the people of Carrollton on
a daily basis. She remarked, “I love my job and I love America. Working here gave me a great deal of
experience and I want to move up the ladder. This is the best country in
the world. You can do anything and be anyone here. It changed my
life for the better.”
Plano, TX, Northwest Station
Distribution Clerk Marcus Hawley (above) received an employee compliment.
On May 22, 2019, around
1:15pm a customer who spoke Spanish had been coming in several times but we
were unable to assist him because he couldn’t speak English. We gave him Consumer Affairs number as well
as the 1-800-ASK-UPPS to speak with a bilingual representative. Still unsuccessful, I remembered Marcus Hawley
spoke Spanish and gave him a call. He
was off work and I explained the situation to him and while on speaker he began
to translate. Not only did Marcus
translate but he wanted me to text him the customer’s information so he could
let our clerk to follow up as well. I
wanted to shine the spotlight on an employee that went the extra mile.
Sincerely,
Selvia Harris
Carrier Technician
Wednesday, June 5, 2019
On May 30, 2019, the Dallas
District held a Town Hall at the North Texas Processing & Distribution
Center (P&DC). District Manager
Scott Hooper (standing, right) spoke to attendees about the state of the
business and the goals for Q3, 2019.
Dallas District Manager Scott
Hooper (left in all photos) presented the following employees Certificates of
Appreciation for their military service during National Military Appreciation
Month in May.
Manager, Operations Programs Support Virgil
Cosma (right)
Supervisor, Statistical
Programs Kevin Blaser (right)
Finance, Administrative
Assistant Derest Brown (right)
Labor Relations Specialist
Donna Jones (right)
Supervisor, Distribution
Operations Tempest Roberson (right)
North Texas Processing &
Distribution Center Senior Plant Manager Larry Wagener (right)
Manager, Delivery Customer
Service Chad Brooks (right)
Health and Resource
Management Specialist Ella Rogers (right)
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