Finishing
FY 2018 Strong
We
are mid-way through the fiscal year (FY) and it’s time to have meaningful discussions
about our progress toward our goals for the remainder of the year. As busy as
our workdays are, it is easy to let this opportunity slip by without reviewing
what we are doing achieve our best performance. We need to be sharing best
practices and ideas. Listening to each other builds trust; and trust is the
foundation for any good team.
No
matter what the goal, in the end it is all about focusing on the customer. We
are moving quickly to meet our customers’ needs because our customers are drive
the business results. Every American
should be able to rely on us for all their mailing and shipping needs. Through
March FY 18, total mail volume is down 1.8 billion pieces. This number is even more significant when you
consider the fact that First Class Mail and Marketing Mail account for 70% of
our revenue. Package volume has
increased 7% year to date, but that is not enough to offset these losses. We
may deliver to every customer, but they have a choice about how they send
messages and packages. We must continue
to compete for business in every product area.
While
we focus on customer service, ensuring employee and customer safety must remain
a priority. Working safely benefits the
organization, our customers, and most importantly – each and every employee. It is everyone’s responsibility to follow
established safe work practices and remaining alert while on the job. Everyone should feel responsible for
eliminating unsafe conditions by reporting hazards and taking actions that
improve safety in our work places.
Postmaster
General & CEO Megan Brennan has stated “our problems are serious, but
solvable” about the issues being faced by our organization. This is also true of opportunities in our
district - when we focus on improving results, we improve. There is no problem
we can’t solve if we work together as a team.
Let’s finish FY
2018 strong!
