Monday, November 13, 2017

Dallas, TX, White Rock Station Retail Associate Vanessa Washington (left) received her fourth Gold Star Award from Supervisor, Customer Services LaVenta Brown (right) for a perfect transaction on a Retail Customer Experience.  She strives to give first-rate customer service to all her customers and is proud to assist the elderly customers in the area with their shipping needs.

Dallas, TX, Mesquite Main Post Office Retail Associate Erwin Luna (right) received his fourth Gold Star Award from Manager, Customer Services Steve Boyle (left) for a perfect transaction on a Retail Customer Experience.  He is a U.S. Navy veteran and has been with the Postal Service for 19 years.  Luna enjoys helping customers and giving them excellent service with a smile. 

Kilgore, TX, Retail Associate Jeanette Carr (right) received her eighth Gold Star Award in a row from Postmaster Joe McQuiston (left) for a perfect transaction on a Retail Customer Experience.

Dallas, TX, Juanita Craft Letter Carrier Patrick McGuire received a customer compliment.
 
Dear Juanita Craft Staff,
 
I’ve been on Prairie Avenue for almost eight years and wanted to say how much I appreciate our Letter Carrier, Patrick McGuire.  He is so reliable, unfailingly diligent and polite who goes the extra mile.  I can actually tell if he is off by the way the mail comes through the door slot.  McGuire is much quieter.  He always is a welcome sight to see on his rounds and I thought you’d like to know how much we value him and his work in all weather for us.
 
Sincerely,
Happy Customer

Congratulations to Dallas Main Post Office for their outstanding Breast Cancer lobby decorations in the week four contest for level 21 offices and above.     
Congratulations to the Ennis Post Office for their outstanding Breast Cancer lobby decorations in the week four contest for level 20 offices and below. They made The Ennis News which is linked below.
 
Level 21 and above Breast Cancer Stamps revenue winner for week four is the Carrollton Post Office with $1108.20 in total revenue. Pictured from left to right are Retail Associates Heby Maliyil, Hong Park, Roman Hailemariam, Sabrina Mckethan and Postmaster Darwin Adams.
Level 20 and below Breast Cancer Stamps revenue winner for week four is the Prosper Post Office with $1056.00 in total revenue.  This is the second week in a row.  Pictured from left to right are Retail Associates Angie Sestito and Sherri Johnson.

Monday, November 6, 2017

Dallas, TX, Pleasant Grove Station Retail Associate Sherri Ross (right) received her second Gold Star Award from Manager, Customer Services Michael Garner (left) for a perfect transaction on a Retail Customer Experience.  She has been with the Postal Service for 20 years and loves working at the Pleasant Grove Station.  Ross commented, “There is a great environment here which makes it easy to work and serve the community.  It’s an honor to work with people and render services to them when needed.” 

Dallas, TX, Downtown Station Retail Associate Monticue Boyd (right) received his second Gold Star Award from Supervisor, Customer Services Shirlonda Gillespie (left) for a perfect transaction on a Retail Customer Experience.  He is a U.S. Navy veteran who has been with the Postal Service for 22 years.  Boyd enjoys helping people and is proud of the fact that we service the entire country without having to go through some other company.  He remarked, “We have an incredible postal team here.  My co-workers, managers and supervisors are great.”