Greenville, TX, Rolling Hills Finance Post Office Retail Associate Monte Clinton (left) received a Gold Star Award from Officer In Charge (OIC) Paul Drain (right) for a perfect transaction on a Retail Customer Experience.  He enjoys communicating and dealing with people.  Clinton’s motto is to treat people how he would want to be treated.  He is U.S. Air Force Veteran of 12 years.  Clinton remarked, “I have been serving this country my whole life.  We have a great team who all work well together.”  Postmaster Drain commented, “He is an outstanding employee.”

Greenville, TX, Main Post Office Retail Associate Shelia Simmons (right) received her second Gold Star Award from OIC Paul Drain for a perfect transaction on a Retail Customer Experience.  She is very grateful to have this job.  Her co-workers are great, she gets good benefits and it’s a company that she can stay and grow with.  Simmons likes that there is always something different and interesting each day.  You never know what the day will bring.  She credits her mom who carried mail for 34 years and is retired for her start at the Post Office and her work ethic.  Simmons stated, “I learn from my co-workers every day.  The knowledge that I gain from them helps me to do my job better.”  Postmaster Drain commented, “She is an outstanding employee.”

 

Customer Compliment

I would like to give a shout out to Alice Lynch – USPS Mailing Requirements Clerk Dallas Main Post Office for being such a great help to me during the 5 years I’ve been with Pitney Bowes.  She helped me with two major projects in the past two to three months and is a huge guru for all things non-profit.  She is great asset to your Dallas team!  I just thought everyone needs to hear some good news for a change! Please pass on my appreciation to Alice and all in Dallas Mailing Requirements Clerks!

Dallas, TX, Farmers Branch Station Supervisor, Customer Services Sheleta Wright (left) received a promotion to Network Operations Analyst of the Southern Area.  Manager, Customer Services Vanya Johnson (right) remarked, “I just wanted to say thank you.  Wright will be missed for providing excellent service to both customers and employees at Farmers Branch.”

Kilgore, TX, Retail Associate Julie Reed (right) received a Gold Star Award from Postmaster Joe McQuiston (left) for a perfect transaction on a Retail Customer Experience.  McQuiston commented, “Julie is a very dedicated employee who strives for perfection every time.”

Carthage, TX, Retail Associate Michelle Sturrock received a Gold Star Award for a perfect transaction on a Retail Customer Experience.

Garland, TX, Main Post Office Robert “Bob” Easley (left) received his fifth Gold Star award from A/Manager Customer Services Avery Garland (right) for a perfect transaction on a Retail Customer Experience.

Garland, TX, South Station Retail Associate Silvia Sardon (left) received a Gold Star Award from Supervisor, Customer Services Florice Diggs (right) for a perfect transaction on a Retail Customer Experience.  She has been with the Postal Service for 26 years and this is her third Gold Star Award earned at this station.  Sardon enjoys seeing happy customers.  She is proud to give her best to every customer that comes in and she does it with a smile.  Sardon credits her old Supervisor in California, Allene Rachuy for mentoring her and emphasizing customer service as a top priority.

 

Dallas Processing & Distribution Center Bulk Mail Technician Fernando Carrillo (center) received his 40-year Service Award from Manager, Business Mail Entry Chris Banks (left) and Supervisor, Business Mail Entry Andrea Marshall (right).  He started his Postal Career as a Distribution Clerk Machine Trainee and held positions of Distribution Clerk and Distribution Clerk Machine MPLSM.  Carrillo is a U.S. Marine Veteran.  He commented, “I had planned on working for five years but I stayed for 40.  It’s a great job.”