Lewisville Employee Appreciation and Various Service Year Awards

Lewisville, TX, Post Office Supervisor, Customer Services Sonya Hernandez (right) received an Appreciation plaque from Postmaster Alonzo Thomas (left) for her hard work with the Recovery Team in Louisiana after the floods this year.

Lewisville, TX, Post Office Vehicle Operations & Maintenance Assistant Tyrone Johnson Sr. (left) received his 40-year Service Award from Postmaster Alonzo Thomas (right).  Johnson is a U.S. Army Veteran.

Lewisville, TX, Post Office Letter Carrier Cecilia Boyle (left) received her 25-year Service Award from Postmaster Alonzo Thomas (right).  Boyle was celebrating her birthday and retirement on the same day.

Gold Star Awards for all of the Irving Stations!

Irving, TX, Las Colinas Station Retail Associate Derek Sneed (right) received his first Gold Star Award from Manager, Customer Services Kenny Gilchrease (left) for a perfect score on a recent Retail Customer Experience.

 

Las Colinas Retail Associate Derek Sneed has worked for the Postal Service over 19 and half years.  He enjoys working with his co-workers and meeting new customers every day.  Sneed is proud to accomplish his goals and working with a great team.  He commented, “I try to do the best that I can every day.”

Irving, TX, Central Station Retail Associate George Varghese (right) was presented his second Gold Star Award from Manager, Customer Services Kenny Gilchrease (left) for a perfect transaction on a recent Retail Customer Experience.


Irving Central Station Retail Associate George Varghese enjoys serving people and giving outstanding service to his customers.  He remarked, “We have a great team here and my co-workers are always willing to help each other out.  I’m Postal Proud because I always strive to do my best.”

Irving, TX, Main Station Retail Associate Carrie Brown (right) received her first Gold Star Award from Manager, Customer Services Denean Pankins (left) for a perfect transaction on a recent Retail Customer Experience.

Irving Main Station Retail Associate Carrie Brown received her first Gold Star Award on the very first day that she started as a Window Clerk.  She has been with the Post Office for 23 years and her family has five generations of postal employees.  Brown’s mom, who is now retired, was a Manager at the same Station where she currently works.  She believes in giving strong customer service and likes interacting with the customers.

Irving, TX, Valley Ranch Station Retail Associate Monica Toscano (left) was presented with her first Gold Star Award from Supervisor, Customer Services Debbie Wilson (right) for a perfect score on a recent Retail Customer Experience.

Irving Valley Ranch Retail Associate Monica Toscano is thankful to all her co-workers and family for helping her to get to where she is at today.  She likes her customers because they remind her of her family back home. It feels like she is helping her parents.  Toscano enjoys the people she works with and is grateful for their assistance and guidance.  She remarked, “Time is a precious commodity.  I strive to be courteous, effective and fast with our customers’ time in order to keep them happy.”  

Customer Compliment

I got a call from Retail Associate Fredericka Mathis’ customer on Saturday morning around 7:30 AM.  He could not contain himself.  He said Mathis was one of the best ladies the Cookville Post Office has had in a long time.  He asked us to please not lose her; that everyone he talks to says how courteous she is.  He says she is always very professional and goes out of her way to please the customer.

Cookville is an RMPO office to Omaha Post Office and Mathis is a leader in making sure all daily activities are complete.  She is a promoter of serving customers with dignity and respect.  We are proud to be associated with all her efforts to make the Postal Service proud.

Respectfully submitted,

Laura Skidmore, Postmaster

103 E Main Street

Omaha, TX.  75571-9998

Rowlett, TX, Retail Associate Emma Cordova (center) was presented a Gold Star Award from Officer In Charge Angelia Vence (right) and Supervisor, Customer Services Mathews Abraham (left) for a perfect transaction on a recent Retail Customer Experience.

 

Rowlett Retail Associate Emma Cordova started her Postal carrier as a Letter Carrier 18 years ago.  She recently achieved her second Gold Star Award for a perfect transaction on a recent Retail Customer Experience.  Cordova loves her job and everything about it.  She remarked, “My mom and my six siblings are my strength and support.” 

Greenville, TX, Retail Associate Sheila Simmons (right) received a Gold Star Award from Officer In Charge Kevin Waldroup (left) for a perfect transaction on a recent Retail Customer Experience.

 

Greenville Retail Associate Sheila Simmons comes from a family of Postal workers.  She strives to make them proud by providing excellent customer service to all of her customers.  Simmons has worked for the Post Office for 12 years and enjoys the customer interaction. She commented, “There is always something new and different each day.  I’m constantly learning from my fellow employees and we work well together as a team.” 

A message from the District Manager (November)

You will all soon be receiving Postmaster General Megan Brennan’s Thanksgiving Day message where she expresses her gratitude for you and the job you do each and every day.  I, too, want to express my sincere appreciation to you.

 

I have been here in the Dallas District for two years and I am so very thankful for the opportunity to get to work with such a great group of employees.  I met a  number of you at last month’s Career Conference and I have to say that I was very impressed by the energy and enthusiasm displayed by everyone who       attended.  It gives me great hope for the future knowing that so many of you are committed to building a career with the Postal Service.

 

I am thankful to work in a district that joins together as a team with one goal in mind—to provide outstanding service to all of our customers.  I am thankful that you take safety seriously and work towards maintaining safe work habits and safe work environments so that we all go home safely each day.  I am thankful that you want to generate revenue by providing customers information so they can choose the best product or service for their needs.  I am thankful that you want to grow our business by submitting leads and by scanning each and every package to enhance our customers’ shipping        experience.  And I am thankful that because of your efforts to keep the mail moving, we are expecting another record-breaking holiday mailing season!

You make me proud to say I’m the District Manager of the Dallas District and I hope that you are proud to be a part of this great team.  Next week as I celebrate Thanksgiving, know that I will be giving thanks for the opportunity to work with you. 

And as you celebrate Thanksgiving Day, I encourage you to take the time to reflect on the many things in our lives for which we are grateful—our families, our friends, our coworkers, our health and our jobs.  Share that feeling of gratitude with all of those around you and make it a true Thanksgiving Day.

I wish each of you and your families a safe, happy and healthy Thanksgiving!      

 

 

 

2016 Career Conference Photos