Carrollton, TX Main Post Office (MPO) Letter Carrier Andrew Houston (left) and all the employees of the MPO received a customer compliment. He is pictured with Postmaster Darwin Adams (right).

 To the Postal employees of the Carrollton MPO:

 Please know we support wholeheartedly your work.

 Best wishes,

Concerned customer

Dallas, TX, Brookhollow Station Retail Associate Ann Hoang (left) was presented two Gold Star Awards from Manager, Customer Services Priscilla Jackson (right) for receiving a perfect score on a Retail Customer Experience (RCE) transactions.

Dallas, TX, Brookhollow Station Retail Associate Quyen Vu (left) received her 25-year Service Award from Manager, Customer Services Priscilla Jackson (right).

Dallas, TX, Brookhollow Station Letter Carrier Edna Middleton (above) displayed her 25-year Service Award.

           

Dallas, TX, Downtown Station Retail Associate Monticue Boyd (center) received his 25-year Service Award from Supervisor, Customer Services Ramon Coleman (left) and Manager, Customer Services Morris “Moe” Fields (right).

Dallas, TX, Downtown Station Letter Carrier Dawn Brewer (center) received her 35-year Service Award from Supervisor, Customer Services Ramon Coleman (left) and Manager, Customer Services Morris “Moe” Fields (right).

Dallas, TX, Bent Tree Station Lead Retail Associate Robette Lee (right) received her 35-year Service Award from Postmaster Yulonda Love (left).

Dallas, TX, Bent Tree Station Retail Associate Dewana Session (center) received her 35-year Service Award from Postmaster Yulonda Love (left) and Manager, Customer Service Operations Rogenia Demus (right).

Dallas, TX, Spring Valley Station Retail Associate Verbon Warren (right) was presented a Gold Star Award from Postmaster Yulonda Love (left) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Dallas, TX, Spring Valley Station Letter Carrier Raymond Jackson (right) received his 35-year Service Award from Postmaster Yulonda Love (left).

Dallas, TX, Spring Valley Station Retail Associate Patrick Piland (right) received his 35-year Service Award from Postmaster Yulonda Love (left).

Dallas, TX, Spring Valley Station Letter Carrier John Jiles (right) received his 35-year Service Award from Postmaster Yulonda Love (left).

 

Tyler, TX, Azalea Station Lead Retail Associate Mickey Crawford (above) displayed his Official retirement Certificate. His last day was August 29, 2020 and he was given a retirement cake in honor of his 33 years of service. 

Tyler, TX, Azalea Station Lead Retail Associate Mickey Crawford (left) received his Official Retirement Certificate from Manager, Customer Services Simone Jones (right). Jones remarked, “Mickey has been a tremendous asset to the Postal Service and he will truly be missed, not only by his co-workers but his customers as well. We congratulate and wish him the best as he begins a new chapter in his life titled Retirement Life.”

Dallas District Operations Support Specialist Maria Eastman (above) received her 35-year Service Award.

A message from the District Manager Scott Hooper…

Our Indispensable Role

 

Over the last month, our organization has been in the news, and I know it’s not easy to read the headlines and not be concerned. Most of us have dedicated our lives and careers to the Postal Service and I believe that we can and will overcome our current challenges and continue to provide secure, reliable, affordable, and universal mail delivery.

The Postal Service recently celebrated its 245th anniversary because it has remained resilient. Many of you remember how we overcame the challenges we faced with anthrax. Recently, when two Post Offices were burned to the ground, during the riots in Minneapolis, MN, our Letter Carriers were out delivering mail the very next day to the customers serviced by those ZIP Codes. Whether we face fires, floods, hurricanes, or a global pandemic, USPS will continue to bind the nation because we are #PostalStrong.

Another reason, I choose to believe that the Postal Service will overcome is because of you, our essential employees. Last year, we delivered 142.6 billion pieces of mail to 159.9 million delivery points and operated more than 31,000 Post Offices. We served 44 million rural delivery points, and for much of rural America, we are often the only delivery option. Throughout the pandemic, you have delivered the medicine, checks and essential supplies that customers need to get through this challenging time. Our customers recognize the crucial role we play, and we have seen the appreciation and “thank you’s” from across the country. For this reason, I am #PostalProud.

 The Postal Service is, first and foremost, a family. And as a family, we can and will work together to prove to everyone that we can and will deliver a successful election and peak season. We have delivered for America in the past and we will continue to deliver for America in the future.

 

 

Coppell, TX, Retail Associate Maria Wells (above) accepted a Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Addison, TX, Retail Associate Moni Varkey (right) was presented a Gold Star Award from Postmaster Kevin Brinkley (left) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Dallas District Learning Development & Diversity Specialist Melvin Price, Jr. received his 35-year Service Award.

Dallas District Training Technician PEDC Bobbie Gipson (above) displayed her Official Retirement Certificate. She retired on July 29, 2020 and had 36 years of outstanding service with the Post Office.

Dallas District Training Technician PEDC Bobbie Gipson (above) was recognized as a 2020 Engagement Most Valuable Players (EMVP). To be considered for EMVP status, an employee has to be nominated by a co-worker for making a positive difference for their workplace and team.

Garland, TX, Main Post Office (MPO) Retail Associate Bachtuyet Vuong (second right) received a Gold Star Award from Postmaster Damon Coquillette (far left); Supervisor Customer Services Phillip Preston (second left); and Manager, Customer Services Jose Baez (far right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Allen, TX, Letter Carrier Mark Syslo (left) received his 25-year Service Award from Supervisor, Customer Services Leonard Bevels (right).

Allen, TX, Letter Carrier James Waite (left) received his 25-year Service Award from Supervisor, Customer Services Leonard Bevels (right).

Allen, TX, Letter Carrier James Thomas (left) received his 40-year Service Award from Supervisor, Customer Services Leonard Bevels (right).

Little Elm, TX, Rural Carrier Eui Taek Kim (above) recently helped an e-commerce business that is shipping clothing and accessories.  He used Rural Reach to submit the contact information to a Dallas Business Development Specialist Anthony Sanchez. The customer wanted cost saving shipping to be competitive in their industry. Thanks to Kim’s ability to recognize an opportunity to help a customer and get them into the right hands, this sale will generate more than $20,045 of estimated annualized revenue for the USPS. He continues to talk with customers on his route and identify new businesses to generate revenue.

Congratulations to the Dallas District for reaching their annual goal of $10,552,497 for the Employee Engagement Program (EEP). As the Race to A Billion continues, the EEP program is currently at $28,229,405. Business Development Specialists Jenny Yoo (left) and Anthony Sanchez (right) attribute the success of the program to the participation of all the employees in the Dallas District.  They stress that it is every employee’s responsibility to generate revenue.  Postal workers finding ways to help their customers is key to our future success.

Little Elm, TX, Retail Associate Nancy Harris (right) received a Gold star Award from Supervisor, Customer Services Jeff Schoof (left) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Plano, TX, Coit Station Retail Associate Debra Gardner (center) received her first Gold Star Award from Manager, Customer Services Eric Clark (left) and Postmaster Dave Webster (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Plano, TX, Wildcat Station Retail Associate Tsui Eng Chan (left) was presented her fifth Gold Star Award from Postmaster Dave Webster (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Plano, TX, Wildcat Station Letter Carrier Herman Peavy, IV. (left) received his 35-year Service Award from Postmaster Dave Webster (right).

Plano, TX, Northwest Station Retail Associate Victor Davis (right) received his 25-year Service Award from Postmaster Dave Webster (left).

Plano, TX, Northwest Station Retail Associate Consuelo Saucedo (right) received her Official Retirement Certificate from Postmaster Dave Webster (left). Her last day was August 28^th and she had 30 years of service with the Post Office.

The Social Recreation Committee held Facemask contest at the North Texas Processing and Distribution Center. Over 100 engaged employees entered the contest. The winners are listed below.

The sixth-place winner of the Facemask contest was Supervisor, Distribution Operations Coletta Young.

The fifth-place winner of the Facemask contest was Mail Processing Clerk Almeda Frost.

The fourth-place winner of the Facemask contest was Mail Processing Clerk Paula Henry.

The third place winner of the Facemask contest was Mail Processing Clerk Inez Sanders.

The second place winner of the Facemask contest was Mail handler Lisa Jackson.

The first place winner of the Facemask contest was Mail handler Carl Langston.

 

 

 

 

Dallas, TX, Main Post Office (MPO) Lead Retail Associate Sherry Williams (left) received a Gold Star Award from Supervisor, Customer Services Mary Gomez (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Garland, TX, Main Post Office (MPO) Letter Carriers Willie Hicks, Jr. (left) and Robert Shivers (right) received their 35 and 40-year Service Awards.

Garland, TX, North Station Retail Associate Rich Edgcomb (above) displayed a Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Garland, TX, North Station Retail Associate Rebecca Watson (above) was presented a Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Garland, TX, Kingsley Station Letter Carrier Dan Patrick (above) received his 40-year Service Award.

Irving, TX, Valley Ranch Station Retail Associate Pam White (above) displayed a Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Irving, TX, Central Station Retail Associate Angela Dennis-Bostick (right) was presented a Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transaction.

Irving, TX, Central Station City Carrier Gregory Brevard (right) received his 35-year Service Award from Manager, Customer Services Denean Franklin (left).

Irving, TX, Central Station Retail Associate Angela Dennis-Bostick (right) received her 40-year Service Award from Manager, Customer Services Denean Franklin (left).

Irving, TX, Central Station City Carrier Gregory Brevard (right) received his 35-year Service Award from Manager, Customer Services Denean Franklin (left).