Lewisville, TX, Main Post Office (MPO) Letter Carrier Teresa White (above) was given a retirement cake in honor of her 36 years of service to the Post Office. Her last day was April 30, 2020.

Marshall, TX, Retail Associates (from left) Sherea Clark, Cristy Jones (two awards) and Courtney George displayed their fourth consecutive Gold Star Awards for receiving a perfect score on a Retail Customer Experience (RCE) transactions.

Desoto, TX, employees were given homemade masks from a grateful customer. Pictured (from left) are Lead Retail Associate Thelma Price; Supervisor, Customer Services ShaRon Tolliver; Retail Associate Lashonda Carrington; and Letter Carrier Vicki Hopwood.

Alto, TX, Retail Associate Rudy Fudge (left) was presented his 25-year Service Award from Postmaster Karen "Beth" Tucker (right).

Sulphur Springs, TX, Retail Associate Darin Deaton (left) accepted a Gold Star Award from Postmaster David Martin (right) for receiving a perfect score on a Retail Customer Experience (RCE) transaction while practicing social distancing. This was the 10^th consecutive RCE transactions for Sulphur Springs.

Customers of the Mount Pleasant Post Office thanked the employees and brighten their spirits during these times by decorating the customer parking.

Canton, TX, Postmaster Bruce Morphis (above), #LEADtheWay for Business Connect leads recently.  Morphis was previously Postmaster of Wills Point where he was continually engaged with the community by educating them on USPS product and services.  He has continued that good business practice in Canton and ensured customers are confident when utilizing USPS products.  Morphis submitted a Business Connect lead for a non-profit Christian organization that needed assistance.  He then reached out to Business Development Specialist Jenny Yoo, who met with the customer. She consulted with Mailing Specialist Jay Herring, regarding different mailing options which resulted in $574,200 in revenue. Morphis continues to engage with City of Canton to bring in revenue.

Waxahachie, TX, Retail Associate Lakeisha Russell (above) recently helped a franchise licensed Realtor who was looking for new and inexpensive way to market her listings. She used Clerks Care to submit the customer’s contact information to a Dallas District Business Development Specialist Anthony Sanchez, who followed up the lead.  After their discussion, the customer decided that Every Door Direct Mail (EDDM) was an excellent product that would saturate areas of interest. Thanks to Russell’s efforts in noticing potential revenue and her due diligence to get this customer in the right hands, this sale will generate more than $15,000 of estimated annualized revenue for the USPS.

Dallas, TX, Whiterock Station Retail Associate Monica Howard (above) recently serviced the owner of beauty store. The customer was looking for a new way to ship her products and Howard used Clerks Care to assist.  She submitted the owner’s contact information to a Dallas Business Development Specialist Jenny Yoo, who then transferred to Field Sales Representative Tarina Johnson and she followed up with her. After their discussion, the owner decided to begin shipping her product through USPS. A sale which generated $49,770.

Carrollton, TX, Main Post Office (MPO) Lead Retail Associate Roman Hailemariam (above) was approached by a customer at the window seeking mailing assistance.  He needed guidance with various types of permit, costs, and procedures for his business, a printing company.  The local Business Development Specialist Jenny Yoo teamed with Sr. Field Sales Representative Ron Williams and contacted the customer.  Thanks to Hailemariam’s efforts in noticing potential revenue and her due diligence to get this customer in the right hands, this lead generated over $150,000 in new estimated annualized revenue for the USPS.

Wylie, TX, Retail Associate Lori Nicholson (above) recently helped a customer who ships home goods and body products from home. Nicholson used Clerks Care to submit the customer’s contact information to a Dallas District Business Development Specialist, who followed up the lead.  After their discussion, the customer decided that the benefits of First Class Package service along with Priority Mail would be enough to help their business grow. Thanks to Nicholson’s efforts in noticing potential revenue and her due diligence to get this customer in the right hands, this sale will generate more than $9,500.00 of estimated annualized revenue for the USPS.

Ennis, TX, Retail Associate Michele Jones (right) was presented her sixth Gold Star Award from Supervisor, Customer Services Michael Crossland (left) for receiving a perfect score on a Retail Customer Experience (RCE) transactions.

                                                           

Waxahachie, TX, Retail Associate Lakeisha Russell (above) displayed her third Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transactions.

Irving, TX, Las Colinas Finance Station Retail Associate Horace Williams (above) received his 10^th Gold Star Award for receiving a perfect score on a Retail Customer Experience (RCE) transactions.

A message from the District Manager Scott Hooper…

STAYING HEALTHY

 

The Postal Service is continuing to share the Centers for Disease Control and Prevention’s guidance regarding the coronavirus outbreak.

 

According to CDC, the best way to prevent infection is to avoid being exposed to the virus and to follow these recommendations to help prevent the spread of any respiratory viruses:

 

• Avoid close contact with people who are sick.

• Avoid touching your eyes, nose and mouth with unwashed hands.

• Stay home when you’re sick.

• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

• Clean and disinfect frequently touched objects and surfaces.

• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, after blowing your nose, coughing or sneezing, and if your hands are visibly dirty.

 

These are everyday preventative measures can help stop the spread of several viruses. 

Thank you for all the jobs you do each and every day.  Stay healthy, stay focused and stay safe.